NinjaOne · 14 hours ago
Solutions Engineer
Austin, TX
Full-time
Hybrid
Entry, Mid Level
2+ years expNinjaOne is a company that unifies IT to simplify work for over 35,000 customers worldwide. They are seeking a Sales Engineer to explain technical and functional aspects of their products, support the sales team, and ensure customers effectively utilize their solutions.
Cyber SecurityDocument ManagementInformation ServicesSoftwareSoftware Engineering
No H1B
Responsibilities
Prepare and deliver technical presentations that explain our products or services to customers and prospects
Guide our customers through the implementation of the NinjaOne solution
Work closely with our sales teams to understand customer requirements and provide sales support
Partner with our account management department to meet the needs of our existing customer
Work a set schedule (8 am – 5 pm) with rotating on-call responsibilities
Take initiative and provide prompt, accurate follow-up to tickets and support call
Troubleshoot Window
Collaborate with Engineering, Product Management, and other internal departments to resolve critical product issues, develop solutions to minimize cycle time for problem resolution, and make improvements for future release
Share knowledge of issues and corresponding resolutions or workarounds with partner teams (including, but not limited to, the creation of new knowledge base articles/solutions and procedures
Actively participate in the design of our consulting processes
Qualification
Required
2+ Years' experience as a Sales Engineer
Proficient in Windows (Windows registry, services, etc.) and have working knowledge of Linux/Mac
You exercise sound judgment and prioritize based on customer impact
As a lifelong learner you are adaptable to new technologies and embrace change
Polished verbal and written communication skills that deliver messages with a customer first mindset
You skillfully build and maintain relationships, both in-person and virtually
You can work independently and with a team in a global environment
Ability to efficiently multi-task with several tools, work independently and prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures
You are highly organized
Driven and Self-motivated you set the pace for your self and others around you
Customers, clients, and teammates see you as a problem solver that brings all the details to the solution
Preferred
Bachelor's degree preferred, but not required
Benefits
Medical, dental, and vision insurance
401(k) plan
Unlimited PTO
Company
NinjaOne
NinjaOne serves as an IT platform for endpoint management that enhances productivity, minimizes risks, and lowers overall IT expenses.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$761.5MKey Investors
ICONIQ GrowthSummit Partners
2025-02-24Series C· $500M
2024-02-06Series C· $231.5M
2020-03-12Series Unknown· $30M
Leadership Team
E
Eric Herrera
Co-Founder & VP Sales
Michael Arrowsmith
CTO
Recent News
Crunchbase News
2026-01-16
2026-01-15
2026-01-15
Company data provided by crunchbase