Impel · 16 hours ago
Lead Collections Specialist
United States
Full-time
Remote
Mid, Senior Level
2+ years expImpel is harnessing the power of AI to transform automotive retailing and is seeking a Lead Collections Specialist to join their Accounting team. This role is responsible for managing past-due accounts, reducing outstanding receivables, and ensuring timely customer payments while collaborating cross-functionally with various teams.
Augmented RealityAutomotiveEnterprise SoftwareSaaS
Responsibilities
Monitor aging reports and follow up with customers on outstanding balances
Contact customers via email and phone to secure timely payments and resolve past-due accounts
Negotiate payment plans when necessary while maintaining positive customer relationships
Investigate billing discrepancies, short payments, and customer disputes to ensure accurate resolution
Work cross-functionally with Accounting, Sales, and Performance teams to address customer concerns
Maintain accurate records of collection efforts and payment commitments
Track collection activities and provide regular updates on delinquency trends and aging balances
Utilize Excel (pivot tables, VLOOKUPs, and data analysis) to generate reports and track performance metrics
Identify opportunities to improve collections processes and reduce days sales outstanding (DSO)
Ensure compliance with company policies and industry regulations regarding collections
Qualification
Required
2-5 years of experience in accounts receivable, collections, or credit analysis
Strong knowledge of collections best practices, payment terms, and dispute resolution
Proficiency in Excel (pivot tables, VLOOKUPs, data analysis) and AR software (NetSuite, SAP, QuickBooks, etc.)
Excellent written and verbal communication skills with a customer-focused approach
Strong problem-solving skills and attention to detail
Company
Impel
Impel offers a digital engagement platform for vehicle retailers or every type and size.
201-500 employees
H1B Sponsorship
Impel has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (5)
2023 (2)
2022 (2)
2021 (2)
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
$130.02MKey Investors
FM CapitalSilversmith Capital PartnersWavecrest Growth Partners
2025-12-18Secondary Market
2023-01-17Private Equity· $104M
2018-10-04Series Unknown· $22M
Leadership Team
Devin Daly
Co-Founder/CEO
Michael Quigley
President & Chief Strategy Officer, Co-Founder
Recent News
2026-01-16
EIN Presswire
2025-12-18
Company data provided by crunchbase