ICANN · 2 hours ago
Policy Development Support, Program Manager II
ICANN is an organization that supports the global Internet community, and they are seeking a Program Manager II for Policy Development Support. The role involves collaborating with various departments to implement reporting solutions and manage projects aligned with organizational goals.
AssociationGovernmentInternetInternet of ThingsNon Profit
Responsibilities
Managing departmental programs, projects, and activities in accordance with defined organizational priorities and goals. This will include:
Working with the Senior Program Manager to manage projects and track milestones and progress against agreed objectives
Collaborating with project sponsors, owners, and assigned staff, to plan and define the scope, deliverables, budget and resources, work plan, timelines, and metrics for community-based initiatives to be supported by the function
Preparing and maintaining a performance reporting framework that measures progress and provides periodic reports to internal and external stakeholders
Supporting the VP, Strategic Policy Management, and Senior Program Manager, Policy Development Support, to ensure that functional priorities and resource allocations are in line with organizational objectives
This will include analyzing best practices and lessons learned, researching industry trends, and identifying potential service solutions that align with business requirements
Provide other policy development and operations support services to specific community groups or organizational activities as required
The Program Manager, Policy Development Support, will assist the Senior Program Manager, Policy Development Support, to:
Organize, track, and monitor projects and activities across the Policy Development Support function, to facilitate timely outcomes that support the ICANN community’s priorities and the ICANN organization’s strategic initiatives
Coordinate and manage functional activities, to ensure that resources are allocated and prioritized in alignment with the ICANN organization’s strategic, financial and operating plans
Work with cross-functional teams to identify, assess, and maintain uniform program and project management tools across the ICANN organization
Qualification
Required
Solid knowledge of program and project management principles, concepts, best practices
Strong expertise in Microsoft Office tools and Google Apps (G Suite) required. Experience with other tools a plus
Broad knowledge of the Domain Name System, Internet infrastructure, and ICANN
Excellent time management and leadership skills, including managing complex, process-related work and delivering timely, measurable results
Proven ability to work under pressure and adapt quickly in a fast-paced, stressful, and high-visibility environment
Strong writing and presentation skills for a range of audiences of varying technical ability and levels of seniority
This position requires substantial program and project management expertise, preferably in a role managing diverse groups in service of a unified organizational mission
As a cross-functional role, the position also requires strong collaboration, problem solving, and communication skills
The ideal candidate will also possess the ability to readily understand, interpret, and explain complex technical and policy topics from the perspective of a wide range of organizational functions and stakeholders
Bachelor's degree required
Relevant work experience required, with a minimum of 8 years of progressive work experience in the same or related fields, preferably in an international organizational environment
Fluency, both written and spoken, in English is required
Preferred
Working knowledge of Salesforce CRM preferred
Related experience in global or multi-cultural organizations a plus
PMP certification preferred
Business competency in at least one other official United Nations language a plus
Company
ICANN
ICANN (pronounced eye-can) is the Internet Corporation for Assigned Names and Numbers. It's a non-profit corporation that was created in
Funding
Current Stage
Growth StageLeadership Team
Recent News
2025-12-16
2025-12-10
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