Social Listening & Intelligence Analyst jobs in United States
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Hunter · 4 hours ago

Social Listening & Intelligence Analyst

HUNTER is a recognized marketing communications firm known for its innovative strategies and strong client relationships. They are seeking a Social Listening & Intelligence Analyst to own data collection, analysis, and reporting with a focus on social listening to inform strategy and content for various teams. The role involves utilizing social listening tools to generate insights and recommendations for clients and internal stakeholders.

Food and BeverageHealth CarePublic RelationsWine And Spirits

Responsibilities

Own the development and delivery of social listening initiatives for various client, new business, and strategy teams across the agency
Contribute to social listening reporting (both recurring and ad hoc) primarily using Brandwatch or Meltwater
Leverage large volumes of social conversation to develop impactful, strategic insights and client-ready recommendations
Add more depth using complementary tools like Glimpse, Spate, or Viral Moment
Design measurement plans and methodologies for competitive analysis and custom segmentation of data, along with ongoing refinement of queries and processes
Attend client and vendor calls and meetings, as determined by a supervisor, with ability to speak to findings and analyses
Serve as an in-house expert for how social listening can support broader agency needs
Identify new tools and methods to enhance business intelligence and reporting to ensure HUNTER’s toolkit remains best in class
Participate in planning meetings and provide recommendations on how data can be used to support a proposed strategy or approach
Participate in agency brainstorm sessions
Develop and foster relationships with vendors
Actively participate in agency committees or departments as designated/asked
Manage multiple assignments across several different teams
Prioritize work, meet tight deadlines and actively communicate progress and deliverables (i.e. time management)
Quickly learn new tools and understand how they can be applied to better the business
Adapt to a fast-paced work environment
Develop strategic/creative thinking skills
Demonstrate a basic understanding of public relations, digital media, social media, and business and brand strategy

Qualification

Social listening toolsData analysisBoolean logicMicrosoft OfficeSocial media platformsStrategic thinkingTime managementCommunication skills

Required

B.A. in Business, Marketing, Journalism, or related field
Three (3) to five (5) years of relevant work performing social intelligence analysis and presenting to stakeholders, preferably at a marketing services agency or technology firm
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Up-to-date understanding of major social media platforms (Reddit, Instagram, TikTok, X, Facebook, Instagram, YouTube, LinkedIn), and how to best perform social listening analysis incorporating these platforms
Data-driven approach using both qualitative and quantitative analysis techniques, and synthesize into a digestible format which includes key insights, performance metrics, and actionable recommendations

Benefits

Competitive health and dental insurance plans
A 401K company match
Generous PTO
A hybrid work model
A “work from anywhere in the US” policy (up to four weeks a year)
A year-round staff training and development curriculum
A staff-led Action Group dedicated to DEI excellence in the agency and industry
Bring Your Parents (And Kids) to Work Days
Regular volunteer Days of Service
Mid-day Cupcakes and Cocktails mixers
Epic Halloween and holiday parties

Company

HUNTER is an award-winning, integrated marketing communications firm with offices in New York, Los Angeles, Chicago, and London and partnerships that extend our reach globally.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2014-08-13Acquired

Leadership Team

G
Grace Leong
CEO + Partner
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D
Donetta Allen
Chief Influencer & Social Media Officer
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Company data provided by crunchbase