TransUnion · 19 hours ago
Senior Analyst – Alternative Data
Chicago, IL
Full-time
Hybrid
Senior Level
$62K/yr - $90K/yr
5+ years expTransUnion is a company that strives to build an environment where associates can develop professionally while pursuing their passions. The Senior Analyst for Alternative Data will support the operational functions of Alternative Data, ensuring high levels of customer service and monitoring the performance and quality of data sources.
Credit BureauFinancial ServicesInformation TechnologyLegal
No H1B
Responsibilities
Support TransUnion’s Alternative Data and it’s day to day operational function
Help monitor and evolve the fundamental capabilities to manage and the performance, health, and quality of all Alternative Data Sources and Furnishers
Provide a high level of customer service through solving customer problems and diffusing escalated matters. The ideal candidate is adept at documenting and assessing the root cause of issues, and utilizing the information to ensure future issue avoidance. Maintain high standards of communication and service to all customers
Audit reported data and work in partnership with customers to ensure accurate and timely updates
Anticipate customer needs and proactively provide relevant solutions
Act as the internal point of contact for issues with data sources
The ideal candidate is adept at documenting and assessing the root cause of issues and utilizing the information to ensure future issues are avoided while maintaining high standards of communication and service to all customers
Performs other related duties as assigned
Qualification
Required
Bachelor's degree and/or 5+ years of professional experience in customer facing or operations role in reporting management
Proven customer management skills with a strong customer service orientation (desire to help others)
Excellent relationship building and stakeholder management skills
A proven understanding of the operations function, with previous experience in banking, retail credit or consumer credit reporting industries considered an asset
Previous support of customer integration projects
Previous experience with – Salesforce and/or Metro 2® credit reporting, a high level of computer literacy, and excellent analytical skills
Power BI and/or Tableau experience
Experience working in a heavily regulated environment is a plus
Benefits
Flexible time off for exempt associates
Paid time off for non-exempt associates
Up to 12 paid holidays per year
Health benefits (including medical, dental, and vision plan options and health spending accounts)
Mental health support
Disability benefits
Up to 12 weeks of paid parental leave
Adoption assistance
Fertility planning coverage
Legal benefits
Long-term care insurance
Commuter benefits
Tuition reimbursement
Charity gift matching
Employee stock purchase plan
401(k) retirement savings with employer match
Access to TransUnion’s Employee Resource Groups
Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.
Company
TransUnion
TransUnion provides total credit protection all in one place from credit alerts, credit reports and credit scores.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.41B2018-04-26Post Ipo Debt· $1.4B
2015-06-25IPO
2014-10-16Series Unknown· $7.25M
Leadership Team
Christopher Cartwright
President and Chief Executive Officer
David Oliveira
Senior Vice President of Media Vertical Partnerships
Recent News
2026-02-03
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2026-02-03
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