Transactions Specialist I - Card and Statement Production / 2nd Shift jobs in United States
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Chase · 7 hours ago

Transactions Specialist I - Card and Statement Production / 2nd Shift

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Transactions Specialist I within the Card Fulfillment team, you’ll play a vital role in the secure handling and processing of sensitive card inventory, supporting seamless transaction experiences for our customers.

BankingFinancial Services

Responsibilities

Process and clear card vault transactions, ensuring secure and accurate handling of sensitive card inventory
Maintain the integrity and efficiency of card vault systems by following established procedures and security protocols
Assist in the manual area with document transactions, ensuring accuracy, completeness, and timely processing
Support the box work area by preparing, packaging, and shipping cards through manual processes, maintaining high standards of quality and security
Respond to internal and external inquiries related to card vault, document transactions, and card shipments, providing excellent customer service
Utilize automation tools and digital systems to optimize transaction processing and inventory management
Escalate non-standard or complex issues to supervisors or senior team members according to established protocols
Maintain up-to-date knowledge of card vault operations, manual processing procedures, and shipping requirements
Accurately document all processes, transactions, and inventory movements to ensure compliance and traceability
Participate in audits, inventory counts, and quality control checks as required
Contribute to a safe, organized, and efficient work environment by following all company policies and procedures

Qualification

Data handling proceduresAutomation tools proficiencyAttention to detailData analytics skillsCustomer service skillsWillingness to learnEffective communicationTeam collaboration

Required

Ability to follow detailed procedures for secure data handling
Developing proficiency with automation and digital tools
Strong attention to detail and commitment to data security
Basic data analytics skills
Effective communication and customer service skills
Ability to work collaboratively in a team environment
Willingness to learn and adapt to new technologies
High school diploma or GED required
Ability to sit, stand, walk, and occasionally lift up to 50 pounds
Commitment to maintaining confidentiality and compliance standards

Preferred

Beginner-level skills in conflict resolution and process improvement
Experience working with cross-functional teams
Interest in automation and process optimization

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Company

Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.

Funding

Current Stage
Late Stage

Leadership Team

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Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
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Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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Company data provided by crunchbase