Monarch Casino Resort Spa - Black Hawk · 16 hours ago
Table Games Assistant Shift Manager
Blackhawk, CA
Full-time
Onsite
Entry, Mid Level
1+ years expMonarch Casino Resort Spa is a premier destination for luxury gaming and hospitality, dedicated to creating unforgettable moments for guests. The Table Games Assistant Shift Manager is responsible for ensuring quality service, supervising staff, and managing daily operations within the Table Games department.
CasinoGambling
Responsibilities
Works closely with the Table Games Shift Managers to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability
Constantly review staffing needs and recommend increase/decrease in staffing levels to coincide with business demands
Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives of the Table Games Department
Assist in resolving team member issues, responsible for motivating team members to ensure they are providing quality service
Assist supervisors to ensure that the table games operations are being managed in accordance with company standards
Maintain an active presence on the casino floor at all times
Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Table Games department
Works hand in hand with other Operational departments to ensure highest standards of service and safety of guests and team members
Shares responsibility for the overall integrity of daily operations on assigned shift
Other related duties including but not limited to complying with and understanding the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures. Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company policies and IRS reporting
Qualification
Required
Must be at least 18 years of age and able to obtain and maintain a Colorado Support Gaming License
Skilled in establishing and maintaining effective working relationships with staff and other departments
Must possess excellent guest service and communication skills with the ability to deal with guests
Proficient in Microsoft Office
Ability to speak and write English
Ability to communicate information through spoken words and sentences that others will understand
Ability to read and understand information and instructions presented in writing
Strong general mathematical skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Must have the ability to stand for duration of shift
Must be able to bend, stoop and continuously use hands
Successfully pass a pre-employment criminal background check and drug screen
Preferred
1 year of previous dealing experience
Previous supervisor experience a plus!
Benefits
Paid Time Off!
6 Observed Holidays and Holiday Pay
Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, 401k with company match
1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks
Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
Free Covered Parking
Career Development and Advancement Programs: Education/Tuition/Certification Reimbursement
Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
Team Member Hotel, Retail and Spa Discounts
We subsidize your bus transportation up to 80%!
Company
Monarch Casino Resort Spa - Black Hawk
Monarch Casino Resort Spa Black Hawk offers slot machines, table games, a buffet, and first-rate service.
1001-5000 employees
H1B Sponsorship
Monarch Casino Resort Spa - Black Hawk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (3)
Funding
Current Stage
Late StageRecent News
Monarch Casino Resort Spa
2025-11-19
2025-08-21
Company data provided by crunchbase