firstPRO, Inc · 8 hours ago
Information Technology Business Analyst
Pennsauken, NJ
Full-time
Onsite
Senior Level
$100K/yr - $120K/yr
5+ years expfirstPRO, Inc is seeking an IT Business Analyst who will work closely with cross-functional business teams, technology partners, and external vendors. The role focuses on ensuring enterprise applications support organizational goals while balancing system support with project initiatives aimed at enhancing technology solutions across various business areas.
Professional ServicesRecruitingStaffing Agency
Responsibilities
Develop deep expertise in enterprise business applications and understand how systems support end-to-end business processes
Partner with business leaders and technology teams to gather, interpret, and translate operational needs into functional and technical requirements
Analyze application issues, perform root cause assessments, and recommend long-term corrective actions
Document business requirements, system behaviors, workflows, and process improvements from concept through implementation
Support and optimize integrated platforms including ERP, warehouse and logistics systems, financial applications, analytics/reporting tools, and third-party integrations
Identify potential system or process risks and proactively recommend mitigation strategies
Prepare and maintain process documentation, user guides, training content, and deployment communications
Participate in all stages of system initiatives, including requirements definition, solution design, testing, rollout, and post-launch support
Collaborate with internal development teams and external vendors on system enhancements, upgrades, and integrations
Plan and support user acceptance testing, end-user training, and organizational change efforts
Oversee ongoing vendor interactions, including issue resolution, escalations, and performance tracking
Travel up to 10–20% as needed to support business and project needs
Qualification
Required
5+ years of experience in an IT Business Analyst or comparable role
Hands-on experience supporting large-scale enterprise applications such as ERP, warehouse/logistics systems, financial platforms, and analytics solutions
Proficiency with business analysis, data analysis, and project coordination tools
Experience working with reporting and analytics platforms such as Power BI, Tableau, or Qlik
Preferred
Familiarity with EDI processes and system integrations is a plus
Company
firstPRO, Inc
firstPRO provides talent delivery strategies that attack critical gaps surrounding today's modern workforce.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
April Nagel
CEO firstPRO, Inc.
Phil Nagel
CEO
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