Unusual Machines · 20 hours ago
Fulfillment Center Receptionist
Orlando, Florida, United States
Full-time
Onsite
New Grad, Entry LevelUnusual Machines is a U.S.-based drone and drone parts company focused on the small and First-Person View (FPV) segments of the drone market. The Fulfillment Center Receptionist will serve as the first point of contact for customers and team members, provide support, and assist with operational coordination within the Fulfillment Center.
AerospaceDrone ManagementDronesMachinery ManufacturingManufacturing
No H1B
Responsibilities
Serve as the receptionist and front-of-house presence for the Fulfillment Center
Provide knowledgeable support to customers, including:
FPV product knowledge
Battery compatibility guidance
Basic troubleshooting steps
Recommending alternative products when items are out of stock
Understand and confidently use POS systems, specifically Shopify (required)
Manage and update the Pending Sheet:
Track out-of-stock items identified by Fulfillment
Log customer name, email, and pending items
Ensure information is accurate so Customer Support can proactively reach out
Communicate clearly and professionally with customers regarding pending items
Assist the Fulfillment and Receiving teams with order picking, packing, and shipping as needed
Jump in where help is needed during peak times or staffing gaps
Maintain awareness of inventory flow and fulfillment priorities
Act as an on-site 'office manager' presence for the Fulfillment Center
Ensure employees are taken care of day-to-day by:
Ordering and restocking supplies
Keeping food and break areas stocked
Ensuring restrooms and common areas are properly supplied
Partner with the Corporate Office Manager on:
Ordering supplies and furniture
Coordinating basic facility needs
Support HR projects as assigned, such as:
Updating spreadsheets
Maintaining non-confidential documentation
Assisting with operational tracking and organization
Qualification
Required
FPV product knowledge, including battery compatibility and basic troubleshooting
Strong experience with POS systems — Shopify experience is required
Excellent customer service and communication skills
Highly organized with strong attention to detail
Comfortable juggling multiple responsibilities across customer support, operations, and admin work
Willingness to pitch in and help where needed
Basic computer skills (spreadsheets, email, internal tools)
Ability to remain calm and effective during busy periods, especially Fridays
Benefits
3 weeks’ vacation accrued annually
11 Federal Holidays
Catered Lunches 5 days a week
Company Gatherings
Employee Discounts at our Retail Store
Company
Unusual Machines
Unusual Machines is a drone technology developer that designs and manufactures ultra-low latency video goggles for drone pilots.
Founded in 2019
11-50 employees
Funding
Current Stage
Public CompanyTotal Funding
$164.87M2025-10-01Post Ipo Equity· $72.14M
2025-07-14Post Ipo Equity· $48.5M
2025-05-05Post Ipo Equity· $40M
Leadership Team
Allan Evans
Chief Executive Officer
A
Andrew Camden
Chief Operating Officer
Recent News
2026-02-03
legacy.thefly.com
2026-02-02
Company data provided by crunchbase