City of Houston · 21 hours ago
IT SPECIALIST - APPLICATIONS (CAD SUPPORT)
Shepherd, ND
Full-time
Onsite
Mid Level
3+ years expThe City of Houston is seeking an IT Specialist for Applications (CAD Support) to monitor and maintain CAD systems for public safety communications. The successful candidate will troubleshoot application issues, perform routine maintenance, and ensure adherence to security standards while providing user support during incidents.
HospitalityNon Profit
Responsibilities
Monitor and maintain Computer-Aided Dispatch (CAD) systems to ensure uptime and reliability
Troubleshoot application, client, and interface issues for dispatch and call-taking operations
Apply approved configuration changes, including jurisdiction, unit types, and geo-file updates
Support integrations with related systems (RMS, mobile data terminals, AVL, NCIC/TCIC)
Perform routine maintenance tasks such as backups, patching, and scheduled jobs
Assist with data extracts, ad-hoc queries, and validation of message queues and file transfers
Follow CJIS and agency security protocols for access control and audit compliance
Document processes, maintain runbooks, and provide user support during incidents and critical events
Coordinate with vendors for escalated issues, hotfixes, and legacy system updates
Participate in on-call rotation for priority incidents and planned maintenance windows
Qualification
Required
Requires a Bachelor's Degree in Computer Science, Management and Information Systems (MIS) or a closely related field
At least three (3) years of technology experience creating or configuring software applications
Must be able to obtain CJIS Certification
Preferred
Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for
Company
City of Houston
The city also employs over 22,000 full-time staff to keep the city running.
10001+ employees
H1B Sponsorship
City of Houston has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
U.S. Department of Housing and Urban Development
2024-07-29Grant
Leadership Team
Todd DeGidio
Founder & CEO
Mark Seale
Chief Technology Officer
Recent News
bloomberglaw.com
2026-01-03
2025-11-12
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