Park Nicollet Health Services · 5 hours ago
Medical Receptionist - Internal Medicine
Saint Louis Park, MN, United States
Full-time
Onsite
New Grad, Entry Level
$19.54/hr - $29.32/hr
0+ years expPark Nicollet Health Services is looking to hire a Medical Receptionist to join their Primary Care Frontline team. The role involves answering calls, greeting patients, collecting co-pays, scheduling appointments, and ensuring quality service while maintaining patient confidentiality.
Health CareMedical
Responsibilities
Primarily responsible for rapidly and accurately answering and responding to incoming telephone calls from patients and/or employer groups
Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department
Primarily responsible for providing support to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties
Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients and employers groups who request our care
They will both maintain patient confidentiality to protect patient rights
Furthermore, employees will provide excellent customer service, complete defined work in a timely and professional manner, support on-going process improvement and organizational/department changes, identify self and department in all phone interactions, accept additional related tasks and maintain a clean and orderly work area
Qualification
Required
6 months related experience
Accurate computer/keyboarding skills required
Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients
Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine
Preferred
Strong verbal and written communication
Strong verbal and written communication
Human relations sensitivity and customer service skills
Listening and telephone etiquette skills
Medical terminology knowledge desirable
Comfort in asking patients for copays and race collection
Ability to promote and maintain good patient relations and patient confidentiality
Ability to work in a fast-paced and structured environment
Ability to sit for long periods of time
Benefits
Medical insurance
Dental insurance
A retirement program
Time away from work
Insurance options
Tuition reimbursement
An employee assistance program
Onsite clinic
Much more
Company
Park Nicollet Health Services
Park Nicollet is an integrated care system that includes Methodist Hospital, Park Nicollet Clinic, Park Nicollet Foundation, Park Nicollet Institute and TRIA Orthopaedic Center.
5001-10000 employees
H1B Sponsorship
Park Nicollet Health Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2012-08-30Acquired
Leadership Team
Blake Tranby-Laudahl, PharmD
HealthPartners Frauenshuh Cancer Center Pharmacist-In-Charge
Christine Larson, SPHR, SHRM-SCP
Manager, Senior Human Resources Business Partner
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