Wipro · 22 hours ago
Product Quality Engineer - RMA Failure Analysis
Santa Clara, UT
Full-time
Onsite
Mid Level
$45K/yr - $121K/yr
3+ years expWipro is a digital transformation partner seeking a Product Quality Engineer specializing in RMA Failure Analysis. The role involves running RMA intake, performing failure analysis, leading root cause analysis, and coordinating with various teams to improve quality and yield.
ConsultingInformation ServicesInformation TechnologySoftware
Responsibilities
Run RMA intake/triage: capture symptoms/configuration, ensure traceability (serial/lot/date-code), prioritize by severity, and meet turnaround SLAs
Perform debug + failure analysis at rack/server/board/GPU module level: reproduce issues, isolate root cause across power/clock/reset/PCIe, thermals, firmware/BIOS/BMC, and driver interactions; generate clear FA reports
Lead RCA/CAPA using structured methods (8D/5-Whys): containment, corrective and preventive actions; drive fix validation and closure
Analyze return and defect trends (top offenders, correlation by lot/vendor/assembly line), publish metrics, and recommend design/process/test improvements
Coordinate with manufacturing/test, NPI, supplier quality, and reliability teams on yield issues, incoming quality, and systemic escapes
Qualification
Required
BS/MS in EE/CE (preferred) or related; equivalent experience considered
Hands-on experience debugging server platforms and GPU modules (PCIe, power delivery/VRs, high-speed IO, thermals)
Familiarity with RMA/quality workflows and tools (issue tracking, reporting/dashboards)
Strong documentation and cross-functional communication; able to drive issues to closure under time pressure
Benefits
A full range of medical and dental benefits options
Disability insurance
Paid time off (inclusive of sick leave)
Other paid and unpaid leave options
Company
Wipro
Wipro is a technology services and consulting company focused on building solutions that address clients’ digital transformation needs.
10001+ employees
H1B Sponsorship
Wipro has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (2251)
2024 (2251)
2023 (2845)
2022 (2422)
2021 (2837)
2020 (2468)
Funding
Current Stage
Public CompanyTotal Funding
$2.29BKey Investors
Hasham TradersPremji InvestSociete Generale
2025-06-09Post Ipo Secondary· $589.69M
2024-11-08Post Ipo Secondary· $563.71M
2022-11-22Post Ipo Secondary· $31.65M
Leadership Team
Omkar Nisal
CEO, Europe and Member of Wipro Executive Board
Srini Pallia
CEO and Managing Director
Recent News
Morningstar.com
2026-02-03
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