Humana · 1 day ago
Inbound Contact Representative
United States
Full-time
Remote
Entry Level
$38K/yr - $46K/yr
1+ years expHumana is a health-focused company seeking an Inbound Contact Representative to join their team. This role involves addressing customer inquiries through various communication channels and performing administrative tasks.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Represents the company by addressing incoming telephone, digital, or written inquiries
Performs basic administrative/clerical/operational/customer support/computational tasks
Typically works on routine and patterned assignments
Qualification
Required
Must reside in one of the following states: KY, IN, CO, FL, OH, TX, AZ, TN, VA, OK, and NC
Must be able to work a full-time shift of 40 hours per week and must be available to work a shift of Monday through Saturday 8am-11pm EST (Day off will be determined by business)
Must have the ability to provide a high-speed DSL or cable modem for a home office (Satellite and wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 25x10 (25mbs download x 10bs upload) is required
Proficiency in all Microsoft Office Programs including Word, PowerPoint, Excel, Access, Outlook, etc
Preferred
1+ year of customer service experience
Benefits
Medical
Dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Cynthia Zipperle
Vice President, Chief Accounting Officer and Controller
Recent News
2026-02-04
HealthCareIT News
2026-02-04
HealthCareIT News
2026-02-04
Company data provided by crunchbase