State of Maine · 19 hours ago
Guest Experience Coordinator (Public Relations Specialist)
Gray, ME
Full-time
Onsite
Entry Level
$20.68/hr - $28.88/hr
2+ years expThe State of Maine is seeking a Guest Experience Coordinator (Public Relations Specialist) for the Maine Wildlife Park, which plays a vital role in connecting visitors with wildlife conservation programs. This position involves serving as a primary contact for visitors, supporting public events, and ensuring positive experiences through effective communication and coordination.
Art
Responsibilities
Serve as a primary point of contact for visitors, providing accurate information and a positive, welcoming experience
Respond to visitor questions and concerns and support safe, enjoyable experiences during peak visitation
Coordinate and support group visits, tours, and educational experiences
Assist with planning and on-site support of public events and public-facing activities
Support development and maintenance of informational materials, signage, displays, and website content
Assist with routine media inquiries and event-related media coordination, referring complex matters as appropriate
Track visitation, participation trends, and public feedback to support outreach evaluation and planning
Work collaboratively with park staff, seasonal staff, volunteers, and partners to ensure consistent, professional public engagement
Qualification
Required
A four (4) year combination of education, training, and/or experience in outdoor education, public relations, or program management
Education in other fields must be supplemented by two (2) years of work experience which provides knowledge of professional outdoor education, public relations, various media, and/or information dissemination techniques
Preferred
Knowledge of public relations and customer communication principles
Strong verbal and written communication skills
Ability to interact professionally with diverse audiences, including visitors, partners, and media representatives
Ability to organize, prioritize, and manage multiple tasks
Ability to apply departmental policies and procedures when interacting with the public
Familiarity with public-facing materials, visual displays, and educational messaging is beneficial
Benefits
Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays , 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements .
Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
Retirement Plan – The State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office .
Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act .
Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness .
Company
State of Maine
Welcome! We in Maine take pride in our quality of life, our entrepreneurial spirit, and our strong, independent heritage.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.76MKey Investors
The National Endowment for the Arts
2019-05-18Grant· $0.76M
Leadership Team
Carole Reuschle
CEO of the Cabin
Joseph Zamboni
Chief Operating Officer
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