First Citizens Bank · 10 hours ago
Manager Retail Banking Platform Sales Community
Raleigh, NC
Full-time
Onsite
Mid, Senior Level
6+ years expFirst Citizens Bank is a stable and family-oriented institution with over 120 years of history, seeking to make a difference in the community. The Manager of Retail Banking will oversee sales for multiple branches, implement staffing and sales activity plans, and drive accountability in managing consumer and small business banking relationships.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Team Management - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that supports associate development and achievement of results. Regularly and proactively leverage the expertise of bank partners, other managers or team
Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities
Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance
Qualification
Required
Bachelor's Degree and 6 years of experience in Sales, consumer or business lending, including 3 years sales coaching or sales management OR High School Diploma or GED and 10 years of experience in Sales, consumer or business lending, including 3 years sales coaching or sales management
License or Certification Type: Series 6 or 7, 63 and state specific life insurance licenses
Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided
Application of a structured sales process
Knowledge of retail banking products and services
Business development
Networking and building centers of influence
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-02-03
2026-01-23
Talk Business & Politics
2026-01-16
Company data provided by crunchbase