Henry Ford Health · 17 hours ago
Sr. Application Analyst - Epic | Cheers | Remote
United States
Full-time
Remote
Mid, Senior Level
2+ years expHenry Ford Health is seeking a Senior Application Analyst to participate in the design, implementation, training, and support of clinical or business applications. The role involves collaborating with cross-functional teams, optimizing application design, and providing ongoing operational support to ensure efficient operations and patient safety.
BiotechnologyHealth CareHealth InsuranceMedical
Responsibilities
The Sr. Application Analyst plans, designs/builds, tests, implements, and supports the needs of their application
Participates on cross-functional teams as required to ensure integration and alignment of build, process design, and configuration of workflows
Identifies inefficiencies and opportunities for improvement within application design and recommends solutions
Provides ongoing operational support post implementations
Acts as the Helios liaison to associated departments and constituencies throughout the health system on their specific application. Understands core system processes and interdependencies
Participates actively in key meetings with Application Teams to develop best practice processes for their specific application
May represent application team within other Organizational Departments
Recommends and develops process and workflow configurations and/or changes to align with best practices, standardization, integration needs/requirements, compliance and/or regulatory policies
Uses human factors and error proofing concepts whenever possible to improve safety and efficiency
Works effectively as part of a team in resolving issues escalated through the Help Desk in a timely manner. Investigates, tests, resolves problems related to application. Ensures that their application team provides high level of customer service and appropriate coverage off-hours for critical problems. Identifies, escalates, and resolves issues that impact infrastructure and application performance
Evaluate trends on performance, capacity and operational health and develops plans to address key issues
Provides preventative maintenance, troubleshooting and resolves problems to ensure infrastructure and application stability
Focus on continual improvement best practices by identifying and diagnosing improvement opportunities. Adheres to Service Level Agreement expectations demonstrated through ongoing support of live users
Promotes, develops, and adheres to system standards, and best practices. Collaborates across Helios team to develop unified approaches and standard work. Collaborates with other team members to promote re-use and develop consistent technical build, implementation, and support processes
Provides input on standards, best practices, and process improvements. Input may be, but not limited to, best clinical and /or business process and workflows
Participates in testing best practices and standards
Works to implement applications according to requirements, specifications, and compliance/regulatory standards
Stays current with respective technology capabilities and/or third-party billing and compliance regulations (when applicable)
Participates in implementation of major version upgrades and special updates
Works with other Helios teams to resolve issues while maintaining Henry Ford Health Standards of Excellence
Provides input to support technology planning
Works with IT, Helios, and Operations management to ensure systems are in line with overall policies, standards, processes, and overall workflows
Stays current with vendor capabilities and provides input into software/system implementation strategies and plans
Qualification
Required
Associates Degree / two (2) years of college required
Requires more than two years of strong experience in one of the following: Technical Experience, Clinical Experience, or Revenue Experience
Strong knowledge of state-of-the art engineering approaches in design, build, testing, debugging problems, and ongoing technical support
Able to articulate previous examples of workflows and processes associated with previous IT experience
Strong knowledge/experience in clinical workflows and processes
Able to articulate previous examples of workflows and processes associated with clinical experience integrated with IT solutions
Specific knowledge of one or more of the following: bed management, registration, scheduling, revenue cycle reports, professional billing, hospital billing, medical records, or coding
Must be able to articulate revenue cycle workflows and processes for one or more of the above areas with a focus on IT integrated solutions
Epic accreditation or certification in designated application (may hire into position without accreditation or certification but must attain accreditation or certification within first 6 months of hire to continue employment
Preferred
Bachelor's degree preferred
Company
Henry Ford Health
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10001+ employees
H1B Sponsorship
Henry Ford Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (212)
2024 (156)
2023 (134)
2022 (159)
2021 (140)
2020 (153)
Funding
Current Stage
Late StageTotal Funding
$40.27MKey Investors
Mort Harris
2020-06-04Grant· $0.27M
2018-04-09Grant· $20M
2016-12-05Grant· $20M
Leadership Team
Robert Riney
President and CEO
Recent News
2025-11-07
Company data provided by crunchbase