Ampersand Brands · 15 hours ago
Service Lead
Thousand Oaks, CA
Full-time
Onsite
Mid LevelAmpersand Brands, home to Lolli & Pops, is dedicated to spreading joy through candy. As a part-time Service Lead, you will be responsible for driving store performance, engaging with guests, training team members, and maintaining store standards to ensure a positive shopping experience.
Retail
Responsibilities
Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets
Keep your team focused on guest engagement, sampling and sharing product knowledge
Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
Assist in training, developing and motivating team members
Assist the Store Manager with paperwork, ordering, inventory management
Maintain visual and merchandising standards and ensure store cleanliness
Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
Be a champion of Lolli & Pops inside and outside of the store
Must be able to lift up to 25 pounds
Qualification
Required
Must be able to lift up to 25 pounds
Exceptional interpersonal skills: you are energized by working with people, both guests and your team
A passion for meticulous quality: you understand that strong organization creates a highly efficient team
A bias towards action: you have the ability to lift and mobilize medium to large items up to 75 lbs. using appropriate safety techniques and do not hesitate to roll up your sleeves and do what it takes to get the job done
The desire to be coached and mentored: you see potential in yourself and enjoy growing that potential
An eye for detail: you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference
The desire to problem solve: you like finding problems and fixing them
The ability to multitask: you can prioritize and execute at many different tasks each day
A positive attitude and fun-loving spirit: you are an optimist who freely embraces your inner child and enjoys having fun while you work
Flexible availability: you want to work at our busiest times, and flex your availability to meet the needs of the business
Benefits
Sweet discount on sweet treats
Company
Ampersand Brands
Ampersand Brands is a growing portfolio of beloved confectionery brands, including Hammond’s Candies, the iconic hand-crafted candy maker, and Lolli & Pops, a premium retail and gifting brand with a national presence.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase