Chroma Systems Solutions, Inc. · 11 hours ago
Applications Support Engineer
Lake Forest, CA
Full-time
Onsite
Entry, Mid Level
2+ years expChroma Systems Solutions, Inc. is a leading designer and manufacturer of power testing instruments and systems. They are seeking an Applications Support Engineer responsible for hardware and software support on Chroma’s instruments and Automated Test Systems, working closely with product lines across various power supply markets.
Machinery ManufacturingManufacturingProduct Design
Responsibilities
Software development as required
Validation based on hardware configuration
Resolve customer issues assigned to them via customer requests for technical assistance
Software Quality Validation (Installation, Operation, and Functionality)
Resolve customer issues with LabVIEW drivers and communications
Resolve customer issues with Chroma’s proprietary software applications (PowerPro, BatteryPro, Capitvate 5, and Soft Panel, etc.)
Interface with operations, service, and engineering teams and customers to address instrument operation and test application issues
Conduct product Hardware and Software training at customer facilities or online
Provide on-site installation, troubleshooting, and repairing of ATE power measurement systems and instruments at customer locations
Ability to perform overnight travel domestically and/or internationally up to 25%
Develop documentation: Knowledge Base Articles, FAQs, and technical articles
Strong teamwork and communication skills required
Qualification
Required
BSEE or BSCS with minimum of 2 years of experience in a technical environment
Certified LabVIEW Associate Developer (CLAD)
Experience with programing languages: Visual C #, Python, C ++, Visual Basic
Experience with troubleshooting advanced Windows Operation Systems Issues
Software Quality Testing and Debugging
Working knowledge of automated test equipment (ATE) and systems with experience in ATE software programming
Experience using AC/DC power sources, electronic loads, Hipot testers, power meters, and general lab test equipment such as DMMs, oscilloscopes, etc
Experience using and troubleshooting communication protocols such as GPIB (IEEE 488.2), RS-232, RS-485, 12C, and CAN Bus
Excellent written and verbal communication and interpersonal skills
Knowledge of SCPI commands and remote control of programmable instruments
Benefits
Bonus programs based on individual and company performance
Vacation, sick, bereavement time
Medical, dental, and vision plans for employees and dependents
Life insurance, AD&D, long term disability, and employee wellness programs
401(k) retirement accounts with immediate vesting of company contributions
Profit sharing programs
Company
Chroma Systems Solutions, Inc.
Chroma is the largest worldwide provider of power test instruments and automated test systems.
51-200 employees
Funding
Current Stage
Growth StageRecent News
In Compliance Magazine
2024-04-26
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