Parkway Bank & Trust Company · 19 hours ago
Fraud Prevention Analyst I
Harwood Heights, IL, US
Full-time, Part-time
Onsite
Entry Level
$19/hr - $25/hr
2+ years expParkway Bank & Trust Company is seeking a Fraud Prevention Analyst I to support the Operational Risk area by researching and analyzing fraud alerts and customer accounts. The role involves investigating fraud disputes, evaluating account statuses, and collaborating with various teams to mitigate fraud risks.
BankingFinanceFinancial Services
Responsibilities
Establishes and maintains collaborative relationships with management
Oversee the investigation, resolution, and closing of Reg E disputes, ensuring timely and accurate handling
Provides support to internal staff and external clients regarding Reg E related issues, including processing adjustments and providing explanations
Accurately enters information into various databases and produces necessary correspondence
Conducts thorough research to resolve complex disputes, including communicating with internal and external partners
Provides training and guidance to other staff members on Reg E procedures and regulations
May involve leading a team of Reg E specialists, assigning tasks, and providing guidance
Identifies and implements process improvements to enhance efficiency and accuracy in handling Reg E disputes
Reports issues to the VP, Operations
Stays current on regulatory changes, industry trends, and evolving AML typologies
Works with other teams within the organization, such as Customer Support, Risk, and Engineering, to optimize processes and address financial crimes
Qualification
Required
Minimum 3 years of relevant experience in Reg E, CDD, KYC, AML or knowledge of legal documentation and account products, entity organizational documents, tax documentation and other documentation types
Knowledge of banking products, services, operations and systems, particularly with respect to AML
Ability to review and analyze information from multiple sources and determine relevancy
Proven ability to independently identify issues, analyze problems and provide viable account and documentation solutions
Excellent verbal and written communication skills
Proficient in Microsoft Office Products
Proven ability to successfully manage conflict
Time management and organizational skills
Knowledge of FIS core systems is a plus
Experience in financial services, if possible Corporate/Commercial Banking
Working knowledge of risk factors that may impact specific products and industries
Ability to multi-task effectively and leverage internal resources
Excellent attention to detail
Strong client focus and ability to partner with various internal groups and client coverage
Independent, self-motivated with an ability to adapt and be flexible in a team environment
In depth knowledge of bank operations and procedures required
Demonstrated experience and/or strong working knowledge of Microsoft Word, Excel, and Outlook
Ability to read and understand bank documents
Effective communication skills – verbal and written
Judgment necessary to process transactions, solve problems and react to unusual situations
Exceptional problem-solving skills
Preferred
Bachelors' or Associates' Degree preferred
Minimum two years previous fraud prevention, investigation or retail fraud prevention experience
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
401(k) Plan
Profit-Sharing
Vacation
Paid Sick/Personal Days
Paid Holidays
Life Insurance
Short/Long-Term Disability
Employee Assistance Program
Paid Parental Leave
Tuition Reimbursement
Company
Parkway Bank & Trust Company
Parkway Bank & Trust company-owned and operated financial institution that offers customer service, financial products, and services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$23.5M2020-03-23Debt Financing· $23.5M
Leadership Team
F
Frank Lis
President and Chief Financial Officer
Company data provided by crunchbase