KnowBe4 · 12 hours ago
Automated Testing/QA Lead - SaaS Ecosystem (Remote)
United States
Full-time
Remote
Mid, Senior Level
$120K/yr - $140K/yr
5+ years expKnowBe4 is a cybersecurity company that prioritizes security and offers an AI-driven Human Risk Management platform. The Automated Testing/QA Lead will be responsible for designing and executing the organization's automated testing strategy within a complex Enterprise SaaS ecosystem, focusing on integration testing and leveraging AI tools to enhance testing efficiency.
ComputerCyber SecurityNetwork SecuritySecuritySoftware
Responsibilities
Lead the architecture, design, and implementation of robust, scalable, and maintainable test automation frameworks from the ground up, primarily using Java, C++, or Python, and tools like selenium, Copado robotic testing and UiPath
Champion the use of AI-driven testing tools to enhance testing efficiency, including leveraging AI to assist in refining and generating acceptance criteria from requirements and implementing self-healing/adaptive test maintenance capabilities within the automation frameworks
Design and execute complex end-to-end automated test scripts that validate critical business processes spanning multiple integrated SaaS applications (Salesforce, Netsuite, Workday, Marketo)
Develop automated tests specifically for API and integration layers (e.g., Mulesoft), validating data synchronization, transformation, and error handling between systems
Oversee the QA team, including task assignment, performance reviews, and professional development, ensuring alignment with project goals and engineering standards
Integrate automated tests into the CI/CD pipeline to facilitate continuous testing and immediate feedback on code quality for both custom code and platform configurations
Define and track key quality metrics, providing regular reports to stakeholders on testing progress, defect trends, and overall product quality across the SaaS landscape
Collaborate closely with application owners, development, and integration teams to understand platform-specific customizations, data models, and integration requirements
Drive the adoption of Quality Assurance best practices, including shift-left testing, performance testing, and security testing within a cloud-based, integrated environment
Conduct training sessions and knowledge-sharing workshops for development and QA teams on automation tools and techniques specific to SaaS platforms, including emerging AI-driven tools
Stay current with emerging trends and technologies in software testing and quality assurance, particularly those applicable to enterprise applications like Salesforce and NetSuite
Participate in requirement reviews, design discussions, and sprint planning meetings, with a focus on cross-system impacts
Manage and prioritize the backlog of automated test failures and collaborate with development and integration teams to expedite resolution
Qualification
Required
Bachelor's degree in Computer Science, Engineering, or a related technical field
5+ years of experience in software quality assurance, with a strong focus on test automation
2+ years of experience in a Lead or Senior role, managing and mentoring QA engineers
Extensive experience designing and implementing end-to-end integration test automation frameworks in a multi-application environment
Solid experience with CI/CD tools (e.g., Copado, Jenkins, GitLab CI, GitHub Actions) and source control (e.g., Git)
Expertise in one or more programming languages (e.g., Python, Java, C#, JavaScript)
Deep knowledge of software QA methodologies, tools, and processes
Experience with AI/ML concepts and tools as they apply to software quality, including using AI for test generation, acceptance criteria analysis, and maintenance/self-healing of test scripts
Proven experience with automated testing tools and techniques for Enterprise SaaS/ERP/CRM systems
Salesforce: Experience testing Sales/Service Cloud, custom Apex/Visualforce/LWC, and configuration
NetSuite: Experience testing modules, customizations, and workflows
Mulesoft (or similar ESB/Integration Platform): Proficiency with API testing tools (e.g., Postman, Rest Assured) and building automated tests for the integration layer
Workday/Marketo: Familiarity with testing core features, configurations, and data flows to/from these systems
Proficiency with API testing tools for validating REST/SOAP services
Strong SQL skills for database and data integrity validation
Preferred
Experience with specialized testing platforms like Copado Robotic Testing for Salesforce/SaaS applications
Benefits
Company-wide bonuses based on monthly sales targets
Employee referral bonuses
Adoption assistance
Tuition reimbursement
Certification reimbursement
Certification completion bonuses
Company
KnowBe4
KnowBe4 is a security platform for security awareness training and simulated phishing attacks.
1001-5000 employees
H1B Sponsorship
KnowBe4 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (6)
2023 (5)
2022 (2)
2021 (5)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$2.15BKey Investors
Kohlberg Kravis RobertsGoldman Sachs Growth EquityElephant
2025-06-24Debt Financing· $1.46B
2023-06-12Debt Financing· $300M
2022-10-12Acquired
Leadership Team
Mark Patton
Chief Technology Officer
Carolin Kroenert
Vice President Sales EMEA
Recent News
2026-01-20
Company data provided by crunchbase