Account Compliance Administrator jobs in United States
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BELFOR Property Restoration · 6 hours ago

Account Compliance Administrator

BELFOR Property Restoration is a company focused on providing restoration services, and they are seeking an Account Compliance Administrator to ensure compliance with various accounts. The role involves administrative support, communication management, and maintaining compliance with company standards and requirements.

Building MaterialReal Estate

Responsibilities

Ensure all incoming and outgoing communication is representative of BELFOR practices, processes and standards
Timely entry of new leads into the BELFOR Compliance System (BCS)
Review BCS job files to ensure they are in compliance and their progress is up to date
Track Key Performance Indicators (KPIs) to ensure office is high performing
Work with Estimators and others in the field to upload required documents/ photos into TPA portals
Ensure compliance by becoming familiar with the requirements for different accounts
Work with home office to ensure all employees are correctly credentialed before working on a job and assist with yearly recredentialing
Ensure paperwork and contracts are signed by the appropriate people and submitted to the Corporate Office
Maintain current list of zip codes to ensure correct service coverage
Gather billing documents and follow up on collections
Other projects and duties as assigned

Qualification

Microsoft OfficeOffice administrationConstruction industry experienceInsurance industry experienceMultitaskingCustomer service principlesMath skillsData entry skillsEnglish language fluencyWritten communicationVerbal communicationAttention to detail

Required

2+ years general office administration experience
Microsoft Office knowledge (strong emphasis in Word & Excel)
English language literacy & fluency
Ability to multitask in a fast-paced office environment
Strong written and verbal communication skills
Attention to detail and keen sense of safeguarding other people's property and information
Comprehensive understanding of customer service principles and practices
Ability to work under time constraints to meet specific objectives
Strong math and data entry skills

Preferred

Construction, restoration or insurance industry experience preferred

Company

BELFOR Property Restoration

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BELFOR Property Restoration provides integrated disaster recovery and property restoration services.