CONMED Corporation · 15 hours ago
Inside Service Sales Representative
United States
Full-time
Remote
Entry, Mid Level
$61K/yr - $88K/yr
2+ years expCONMED Corporation is seeking an Inside Service Sales Representative to drive service revenue through proactive customer engagement and solution selling. This fully remote role focuses on expanding service contract penetration, generating new service opportunities, and ensuring customer satisfaction.
Information TechnologyMedicalMedical Device
No H1B
Responsibilities
Drive service sales growth through proactive outreach, lead qualification, and solution-based selling
Generate quotes for service contracts, repairs, upgrades, and extended warranties; follow up to secure closing
Identify upsell and cross-sell opportunities within existing accounts to increase service revenue
Meet or exceed monthly, quarterly, and annual sales targets
Serve as a primary point of contact for inbound service sales inquiries
Build strong relationships with customers by understanding their service needs, equipment lifecycle, and operational priorities
Support customer retention through timely communication, follow-ups, and issue resolution in partnership with service operations
Manage the full lifecycle of service contract renewals, including quoting, negotiations, and contract execution
Track expiration dates and proactively engage customers to maintain service continuity
Analyze customer usage and service history to propose the right service levels and offerings
Provide sales insights to operations partners to support forecasting, planning, and resource allocation
Coordinate with marketing and product teams on service campaigns, promotions, and new offerings
Maintain accurate records of leads, quotes, and opportunities in CRM systems
Provide periodic reports on sales performance, forecasts, customer trends, and competitive feedback
Use analytics and dashboards to identify trends and drive continuous improvement in sales approach
Streamline quoting, follow-up, and documentation workflows to increase efficiency and reduce cycle time
Offer feedback to improve service offerings, pricing structures, and customer engagement processes
Qualification
Required
Bachelor's Degree in Marketing, Business Administration, or related field
Preferred
2+ years of experience in medical device marketing, sales, customer service, or related roles
Experience in a service/repair or technical product industry
Knowledge of equipment lifecycle, parts, or service delivery processes
Ability to interpret technical information and translate it into customer value
Strong analytical mindset with the ability to manage complex quotes and pricing
Strong understanding of service as a product related to contracts, repairs, maintenance programs, or technical service environments
Excellent communication and relationship-building abilities
Proficiency with CRM tools (Salesforce, SAP C4C, Oracle, or equivalent)
Proficiency in data analysis and Microsoft Office (Word, Excel, PowerPoint)
Demonstrated success meeting or exceeding sales targets
Benefits
Competitive compensation
Excellent healthcare including medical, dental, vision and prescription coverage
Short & long term disability plus life insurance -- cost paid fully by CONMED
Retirement Savings Plan (401K) -- CONMED matches your contributions dollar for dollar, with the potential for up to 7% per pay period
Employee Stock Purchase Plan -- allows stock purchases at discounted price
Tuition assistance for undergraduate and graduate level courses
Company
CONMED Corporation
CONMED is a global medical technology company that specializes in the development and sale of surgical and patient monitoring products and services that allow our physician customers to deliver high quality care and as a result, enhanced clinical outcomes for their patients.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$700M2022-05-31Post Ipo Debt· $700M
2012-07-16Acquired
2003-01-01Post Ipo Equity
Leadership Team
Patrick Beyer
Chief Executive Officer
Todd Garner
EVP, CFO
Recent News
2026-01-09
Yahoo Finance
2025-12-08
Company data provided by crunchbase