Blytheco · 6 hours ago
Strategic Account Manager
United States
Full-time
Remote
Mid, Senior Level
$120K/yr - $150K/yr
5+ years expBlytheco is an award-winning Acumatica Gold and Sage Platinum Elite Partner specializing in delivering exceptional software solutions and professional services. They are seeking a Strategic Account Manager to act as a trusted advisor to clients, focusing on developing long-term relationships and providing tailored software solutions to meet their business needs.
ConsultingSoftware
Responsibilities
Champion the client relationship and promote client retention and satisfaction
Provide on-going account management to our existing ERP client base by developing trusted, advisory partnerships with client decision-makers across the entire organization, including finance, sales, marketing, HR, and IT. Engage in partnership with other Blytheco stakeholders
Conduct in-depth discovery meetings targeted at understanding, capturing, and identifying the complex business requirements and operational objectives of the client
Engage with customers at their place of business to increase client understanding and the depth of Blytheco’s relationship. Coordinate and lead in-person meetings with customer base. Expected to include overnight travel across various regions
Learn and assimilate product knowledge, target-market, and product positioning for the solutions through online and in-person training. Become an expert in the ERP sales environment
Work with both our internal and external teams to create and execute a strategy for add-on solutions and renewals
Drive the sales activities for our ERP solutions, enhancements, professional services, custom development, and third-party solutions by collaborating with cross-divisional team members to deliver thought-provoking, strategic solutions that thoroughly address the needs of our clients
Achieve and exceed monthly and quarterly sales/call/meeting quotas
Capture and document detailed client information and notes in our CRM tool
Act as an internal project manager to ensure recommended solutions are delivered on time
Provide guidance, mentorship, and training to Account Management Specialist
Maintain and enhance the client experience with a cadence of touch point, follow up, and educational/informational phone calls and/or emails
Schedule and conduct in-depth discovery meetings with clients and arrange customized software demonstrations
Create a personalized plan of strategic engagement for each client
Identify and engage with POR (Partner of Record) prospects via phone or email
Obtain pricing for solutions and services, including pricing from 3rd party vendors or ISV’s
Enter and update client information and notes into our CRM
Attend weekly team meeting, touch point meeting with manager, and company meetings, as required
Schedule on-site client visits and book travel arrangements
Travel to client sites (Minimum of 10 clients site visits per quarter)
Qualification
Required
5+ years of ERP or CRM software sales experience required
Exceptional verbal and written communication skills and professional presence and demeanor
Outstanding organizational, time management, communication, and listening skills required
Working knowledge of MS Office, Outlook, and proficiency with CRM tools (Acumatica)
Ability to travel, as needed, is required
Preferred
Subject matter expertise across manufacturing, distribution, and services is strongly preferred
Familiarity and experience with project management tools and methodologies is a plus
Benefits
Medical, dental, vision coverage
Company-paid life insurance
Options for additional insurance coverages
401(k) Plan
Paid Time Off accruals
Company Paid Holidays
Work from home opportunity
Tuition reimbursement and continuous learning opportunities
Employee Recognition and Leadership Programs
Annual Company Conference – “Quest for Excellence”
Employee Referral Bonus Program
Opportunities to give back to the community by participating in Blytheco’s humanitarian support efforts
Company
Blytheco
Blytheco is a technology company that offers business consultation and software.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Lori Seal
Chief Executive Officer
Recent News
Company data provided by crunchbase