Ricoh USA, Inc. · 20 hours ago
Print and Mail Production Specialist
United States
Full-time
Onsite
Entry Level
$19/hr - $21/hr
1+ years expRicoh USA, Inc. is an integrated solutions provider that connects people and technology to empower business success. They are seeking a Print and Mail Production Specialist responsible for daily operations of a mail room, copy center, or scanning facility, including managing office services and ensuring customer satisfaction.
ConsultingDocument PreparationInformation Technology
Responsibilities
Responsible for daily operations of a mail room, copy center, or scanning facility including
Operating office equipment such as: PC, Copiers, Multifunction Devices, Imaging & Mail Equipment
May be responsible for: Courier Services, Reception Services, Switchboard Operations, Shipping & Receiving, Delivering and Processing of Mail
Handles formal contact with the customer, on a daily basis
Responsible for effective implementation and management of RICOH Service Excellence Programs
Understands how to operate the required equipment/software efficiently to achieve service level agreements
Achieves profitability in the area of cost of goods by effectively utilizing company materials and supplies
May maintain daily routine functions to include creating/completing work orders, contractor monitoring, inspections, reporting facility related issues, lending support as required
May include interaction with contracted vendors, facility management and occupants
May be responsible for office-supply inventory re-ordering
May be responsible for Conference room coordination and A/V equipment resource management
Maintains positive internal working relationships with all department employees by communicating in a professional manner
Collects and provides data to assigned leadership and customer. May include completing monthly reports to customers with support from assigned leadership
Ensures financial responsibilities are met
Performs other duties as assigned
Qualification
Required
High school or GED is required
1+ years of experience in a related field (B2B and/or technical)
Previous 1+ year Customer facing work experience required
Demonstrated knowledge and understanding of technology
Tactical thought processing
Ability to present to a small group
Moderate Problem-Solving Skills
Basic Customer Service skills
Basic Technical aptitude
Basic Written and Verbal Communication skill
Benefits
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Company
Ricoh USA, Inc.
At Ricoh, we bring people, processes, and technology together to make information work for you.
10001+ employees
H1B Sponsorship
Ricoh USA, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (8)
2023 (7)
2022 (16)
2021 (13)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Sourabh Jha
Principal Strategist to CEO, Strategic Planning, Analytics and Intelligence
Karen Allman
VP, Technology Portfolio and Partner Management
Recent News
2025-05-06
Company data provided by crunchbase