Altice USA · 13 hours ago
Operator Sr - NOC
USA.NY.Bethpage-1111 Stewart
Full-time
Onsite
Mid, Senior Level
2+ years expAltice USA is a leader in the fast-paced world of connectivity, seeking dedicated professionals to join their team. The NOC Senior Operator will provide advanced technical support for network infrastructure, ensuring efficient troubleshooting and restoration of service outages while collaborating with various technical teams.
Communications Infrastructure
Responsibilities
Perform advanced network support including conducting daily administrative duties, supporting maintenances, perform monitoring, troubleshooting and break-fix of all network infrastructure
React quickly, efficiently and effectively to alarms received for supported infrastructure
Regularly, perform troubleshooting and initial triage and/or break-fix of issues with the potential of impacting more than 20,000 subscribers at any given time
Document system problems, escalate and take appropriate actions according to departmental procedures
Work closely with the Technical Support Group, NOC Level 2 & 3 Technical Team, NOC Technicians and responsible business departments (BISC, Digital Services, OSP, ISP, COMM Desk) during all outage conditions. Identify problems with respect to Network Backbone, RF Plant and CMTS/Hardware, video infrastructure, provisioning, BISC Server and applications. Coordinate with the applicable departments to ensure that all possibilities/issues are communicated. Perform necessary checks to validate resolutions
Participate in special projects and perform other duties as assigned
Operating metric(s): Address network issues quickly, efficiently and effectively while working towards preventing recurrences
Self development in line with the demands of the department
Follow the process and contribution to process improvement
Qualification
Required
BS/BA in Engineering, Computer Science, Data Communications or equivalent work experience required
2+ years of experience in network administration, operations, engineering or SRE related work required
Strong organizational skills
Ability to manage multiple concurrent activities
Excellent communications skills
Ability to interact with senior staff and with technical/engineering personnel
Knowledge in TCP/IP, OSPF, RIP, ACLs, Routing, DHCP, IP Subnetting
Cisco CLI and applicable management interfaces
Advanced knowledge in broadband concepts as it relates to Digital RF Modulations as well as their applications
Ability to understand technical system interrelationships and quickly assess impact of subsystem performance on overall system
Ability to work an extended and flexible work schedule is required
Preferred
CCNA a plus
Cable / MSO experience a plus
Knowledge of DOCSIS a plus
Company
Altice USA
Thanks for visiting our page. Altice USA is now Optimum Communications, Inc. We are no longer operating under the Altice USA name.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3BKey Investors
BC Partners
2025-11-25Post Ipo Debt· $2B
2025-07-17Post Ipo Debt· $1B
2017-06-23IPO
Leadership Team
Marc Sirota
EVP, Chief Financial Officer
Benjamin Smith
SVP, Chief Information Security Officer
Recent News
bloomberglaw.com
2025-12-06
2025-12-05
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