NEOGOV · 1 day ago
Radio Shop Technician - Temporary
223 North Live Oak Drive, Moncks Corner
Full-time
Onsite
Entry Level
$15.95/hr - $15.95/hr
2+ years expNEOGOV is part of the Berkeley County Government, providing essential services to the community. The Radio Shop Technician position involves equipment installation, troubleshooting, and assisting radio users with technical issues, while ensuring effective communication with public safety staff.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Answers telephone calls to assist radio users encountering problems
Records problems which occur and places service calls in work ticket tracking systems
Installs various electronic and hardware equipment as needed
Identifies faults and issues relating to the Radio Communication Systems, emergency vehicle equipment and hardware and recommend appropriate paths to resolution and repair
Assist with County and state public safety staff through user groups and appropriate agency meetings to understand their radio communication needs and concerns
Observes and troubleshoots equipment operation in order to detect malfunction
Consults with managers/team members to solve problems impeding equipment functionality, installation and/or usage
Performs system maintenance functions as directed, test equipment updates and other software updates
Maintains safe and clean work areas
Troubleshoots hardware problems
Research technical issues as well as future products that may beneficial
Analyzes problems to develop solutions involving computer/radio hardware and software
Performs diversified duties including answering incoming telephone calls, entering information and data into the computer system, drafting, editing and distributing correspondence
Perform other duties as assigned
Qualification
Required
High School diploma or equivalent
Two (2) years of computer experience
Must have and maintain a valid driver's license for South Carolina with safe driving record
Knowledge of personal computers and peripheral devices with a good understanding of the Internet application systems environment
Skill in tasks including filing, customer service, math, data entry and correct grammar usage
Skill in excellent oral and written communications
Skill in organization, detail orientation and multi-tasking
Ability to work independently; under pressure; multi-task; be efficient; meet deadlines with quality work; interact with others while maintaining decorum regardless of the situation
Benefits
South Carolina Retirement System (SCRS) State Retirement Plan (OPTIONAL)
Optional Deferred Compensation Program (i.e. 401K, 457)
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase