VML MAP · 18 hours ago
Client Partner
Austin, Texas, United States
Full-time
Onsite
Director/Executive
15+ years expVML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale. As a Client Partner, you will lead and expand significant client relationships, setting strategic direction and driving revenue growth while managing integrated client teams to ensure exceptional delivery and business impact.
Management Consulting
Responsibilities
Lead, drive, and expand the strategic scope and value of a large anchor client or a portfolio of key smaller clients, positioning VML MAP as an indispensable strategic partner
Influence the client's long-term roadmap, business vision, and strategic objectives, aligning VML MAP's capabilities to solve their most complex business challenges and unlock new opportunities
Proactively identify new strategic opportunities and scopes, growing the client relationship significantly beyond existing engagements and fostering long-term, mutually beneficial partnerships
Drive significant client revenue growth and ensure the overall financial health, profitability, and strategic return on investment for both the client and VML MAP
Understand deep client needs, develop overarching strategies to meet their business objectives, and translate these into impactful, revenue-generating programs and projects
Lead and manage a large, multi-functional client team, with a special focus on training, mentorship, and growing top-tier talent within VML MAP
Oversee overall staffing for your client accounts, setting the right team by approving and actively participating in key recruitment and development initiatives to ensure optimal team composition and performance
Serve as the primary VML MAP point of contact for VML and WPP network collaborations, expertly managing and leveraging the broader network's capabilities to deliver holistic client solutions
Consistently demonstrate executive leadership, ultimate accountability, and superior strategic and commercial thinking in all aspects of client engagement and operational execution
Champion VML MAP's advanced capabilities and thought leadership, solidifying our position as a strategic innovator and essential partner in the market
Qualification
Required
15+ years of progressive experience in executive client leadership roles within a leading digital transformation consultancy, agency network, or technology services firm, with extensive experience in driving growth across CRM, marketing automation, data strategy, and customer experience solutions
Proven track record of managing and significantly growing multi-million dollar client portfolios, with demonstrable success in influencing C-suite stakeholders and expanding engagements beyond existing scopes
Deep commercial understanding and strategic oversight of complex data ecosystems, advanced technology platforms (e.g., Salesforce Marketing Cloud, Adobe Experience Cloud at an enterprise level), and large-scale marketing automation implementations
Extensive experience in leading and mentoring large, multi-disciplinary teams, including other senior client-facing leaders, fostering a culture of high performance, development, and strategic thinking
Exceptional executive presence, communication, and negotiation skills in English, capable of inspiring confidence, influencing board-level decisions, and articulating complex strategies with clarity and impact
Demonstrated ability to operate as a key point of contact within a global network (like WPP), leveraging diverse resources and driving integrated solutions across various operating companies
The strategic competence, executive confidence, and self-discipline to expertly define and oversee multi-year roadmaps, significant budgets, and complex project portfolios
A visionary leader with a commitment to continuous learning and staying ahead of market trends in digital transformation and customer experience
Company
VML MAP
We are a diverse, global team representing over 55 nationalities, all united by our passion for helping brands humanize the relationship between brand and consumer.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase