Ricoh USA, Inc. · 18 hours ago
Mailroom and Print Operator
Atlanta, GA, United States
Full-time
Onsite
Entry Level
2+ years expRicoh USA, Inc. is an integrated solutions provider focused on empowering digital workplaces. The High-Volume Printing and Mailing Specialist is responsible for operating high-volume print and mail equipment, ensuring timely and high-quality output while delivering excellent customer service.
ConsultingDocument PreparationInformation Technology
Responsibilities
Operate high‑volume digital printing equipment, inserters, folders, postage meters, and related machinery
Prepare, format, and process print files according to customer specifications
Perform quality checks to ensure accuracy, print clarity, and proper formatting
Monitor production schedules to ensure all print jobs are completed on time
Conduct routine equipment maintenance and coordinate service when needed
Execute high‑volume mail runs including addressing, sorting, inserting, folding, and metering
Ensure compliance with USPS regulations and mailing standards
Prepare daily/weekly postal reports, manifests, and documentation
Manage inventory of mailroom and print supplies (ink, toner, paper, envelopes)
Serve as the primary point of contact for print and mail service requests
Collaborate closely with customers to clarify job requirements, deadlines, and deliverables
Resolve issues quickly and professionally, providing updates on job status when needed
Assist with estimating job costs and communicating timelines
Maintain accurate logs of production jobs, machine usage, and error reports
Track and document job completion, materials used, and postage expenses
Follow all company policies related to data privacy, confidentiality, and security
Qualification
Required
2+ years of experience in a high-volume print and mail environment
Strong knowledge of digital printing systems (e.g., Ricoh, Canon, Xerox) and mailing equipment
Excellent customer service skills with the ability to communicate clearly and professionally
Strong attention to detail and the ability to manage multiple tasks simultaneously
Basic computer skills, including MS Office and print management software
Ability to lift boxes of paper and mail trays (up to 40 lbs)
Familiarity with USPS mailing practices and postal regulations preferred
Preferred
Experience with variable data printing (VDP)
Knowledge of job ticketing systems or workflow tools
Background in fast-paced service or operations environments
Benefits
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Company
Ricoh USA, Inc.
At Ricoh, we bring people, processes, and technology together to make information work for you.
10001+ employees
H1B Sponsorship
Ricoh USA, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (8)
2023 (7)
2022 (16)
2021 (13)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Sourabh Jha
Principal Strategist to CEO, Strategic Planning, Analytics and Intelligence
Karen Allman
VP, Technology Portfolio and Partner Management
Recent News
2025-05-06
Company data provided by crunchbase