HSI · 23 hours ago
Sales Support Specialist
Eugene, Oregon, United States
Full-time
Onsite
Entry Level
2+ years expHSI is committed to making workplaces and communities safer, smarter, and more compliant. They are seeking a Sales Support Specialist to support their Sales and Operations teams, focusing on sales efficiency, operational accuracy, and enhancing customer experience.
Medical DevicePublic Safety
Responsibilities
Provide transactional sales support including credit card processing
Ensure accurate and timely processing of invoice requests
Enter all sales opportunities for transactional team
Schedule customers into the MSHA classroom sessions
Assist with customer chat inquiries when needed
Answer OSHA line and transfer calls
Assist with other MSHA-related efforts as requested
Provide back-up support to Tier 1 customer service as needed
Maintain an accurate and current record of all activities and account information in Salesforce
Additional administrative support of the Sales and Operations departments as assigned
Qualification
Required
Provide transactional sales support including credit card processing
Ensure accurate and timely processing of invoice requests
Enter all sales opportunities for transactional team
Schedule customers into the MSHA classroom sessions
Assist with customer chat inquiries when needed
Answer OSHA line and transfer calls
Assist with other MSHA-related efforts as requested
Provide back-up support to Tier 1 customer service as needed
Maintain an accurate and current record of all activities and account information in Salesforce
Additional administrative support of the Sales and Operations departments as assigned
Adaptability - The ability to balance competing priorities and work in a fast-paced performance driven environment
Positive Interactions - Must have a positive and professional attitude with excellent interpersonal, verbal and written communication skills
Passion - is engaged and excited to give their best to support our customers needs
Impact - the ability to take initiative and always follow through to completion
Innovation - is detail oriented and demonstrates excellent time management skills
Attention-to-Detail - data entry accuracy is critical to the customer experience and avoiding rework
Minimum 2 years of experience in customer service and/or administrative duties in a professional business environment
Preferred
Associate of Arts degree preferred
Experience with Salesforce and Outlook are strongly preferred
Company
HSI
HSI is a provider of EH&S training solutions to customers in the United States and Canada.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Neuberger BermanMillpond Equity Partners
2023-11-15Private Equity
2019-09-03Acquired
2006-07-01Private Equity
Leadership Team
Chad Birckelbaw
Executive Chairman
Frank Powers
Chief Technolgy Officer
Recent News
2026-01-16
2025-10-21
Company data provided by crunchbase