Assurant · 12 hours ago
Bodily Injury Manager
United States
Full-time
Remote
Mid, Senior Level
$88K/yr - $147K/yr
5+ years expAssurant is a leading global business services company that supports, protects, and connects major consumer purchases. The Bodily Injury Claims Manager is responsible for overseeing the day-to-day management, evaluation, and resolution of bodily injury claims, ensuring compliance with company standards and regulatory requirements while providing leadership to a team of adjusters.
Customer ServiceFinanceFinancial ServicesInformation TechnologyInsurance
Responsibilities
Oversee the end‑to‑end handling of bodily injury claims, including investigation, evaluation, negotiation, and resolution
Review complex, high‑severity, or litigated bodily injury claims, providing expert guidance and direction to adjusters
Ensure accurate liability and compensability assessments, applying knowledge of negligence standards, comparative fault, and joint & several liability laws
Guide settlement strategies within policy limits to protect policyholders and clients while ensuring fair and defensible outcomes
Monitor claim trends, injury patterns, and loss drivers; identify root causes and recommend proactive risk‑mitigation strategies
Partner with defense counsel on litigated matters, ensuring alignment on strategy, reserves, and case progression
Lead, coach, and develop a team of bodily injury claims adjusters, providing ongoing mentorship, technical training, and performance evaluations
Foster a collaborative, supportive, and high‑performance team culture focused on service excellence and continuous improvement
Identify skill gaps and training needs; implement development plans to enhance technical expertise and career growth
Support workforce planning, including workload balancing, staffing needs, and succession planning
Drive initiatives to improve claims accuracy, efficiency, and consistency across the bodily injury unit
Ensure compliance with all regulatory requirements, internal policies, and industry best practices
Maintain strong partnerships with legal, medical, SIU, finance, and other internal departments to resolve complex claims and manage emerging risks
Contribute to the development and refinement of claims guidelines, workflows, and quality assurance standards
Qualification
Required
Bachelor's degree in a related field or equivalent work experience
At least 5 years of experience handling or managing bodily injury claims, including complex and high‑severity losses
Strong understanding of liability principles, medical terminology, injury evaluation, and industry regulations
Demonstrated leadership experience with a track record of developing talent and improving team performance
Excellent analytical, problem‑solving, and decision‑making abilities
Strong communication and interpersonal skills, with the ability to collaborate effectively across departments and with external partners
Proven negotiation skills with the ability to resolve claims efficiently and fairly
Preferred
Experience with claims management systems and related technology tools
Professional insurance designations (e.g., CPCU, AIC, SCLA, or equivalent)
Company
Assurant
Assurant provides protection products and related services to safeguard companies against risks.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$469.1M2025-08-18Post Ipo Debt· $296M
2023-02-28Post Ipo Debt· $173.1M
2004-02-05IPO
Leadership Team
Keith Demmings
President and Chief Executive Officer
Ricardo Fiuza
President & CEO - Latin America
Recent News
2026-01-19
2026-01-19
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