PPCH (Parker Personal Care Homes) · 9 hours ago
Director of Host Home and Independent Living Services
PPCH (Parker Personal Care Homes) is dedicated to enhancing the quality of life for individuals with intellectual or developmental disabilities. The Director of Residential Services will provide programmatic leadership and management for Host Home, Companion Model Home, and Independent Living programs, ensuring effective and person-centered service delivery.
Customer ServiceHealth Care
Responsibilities
Oversight of and responsibility for the effective and person-centered delivery of Host Home, Companion Model Home, and Independent Living services and supports
Ensures that services are provided in a manner that respects and acknowledges individuals’ self-expression, self-worth, self-reliance, and decision making
Creates a culture that fosters collaboration with individuals receiving services, their loved ones, and other support teams
Leads the growth of PPCH Host Home, Companion Home Model, and Independent Living services
Oversight of staff hiring, supervision, and management
Continually evaluates and assesses the programs’ strengths and weaknesses to improve services and supports using a person-centered approach
Models, teaches, and holds staff accountable to high customer service standards
Contributes to the development and implementation of related policies and procedures
Develops, implements, and monitors program budgets
Builds a culture where individuals receiving services are healthy, safe, and valued by others
Models and teaches respect for others, including individuals in services, staff, contractors, guardians and loved ones, and team members
Ensures the safety and well-being of individuals receiving services by providing oversight, supervision, training, and mentoring to staff and others
Ensures that required assessments are conducted and that prompt follow-up occurs when deficiencies or areas for improvement are found
Responsible for compliance with PPCH policies, and the rules and regulations of State and Federal oversight agencies
Works with oversight agencies toward full compliance with all standards and regulations
Recommends updates to PPCH policies and procedures when necessary
Ensures staff and providers have completed required trainings, including annual refreshers, according to established timelines
Maintains knowledge and understanding of PPCH and other regulating agencies’ policies, procedures, legislation, rules, regulations, and guidelines
Ensures that programmatic documentation required by PPCH and regulatory agencies is completed accurately and in a timely manner
Responsible for customer satisfaction measurements and outcomes
Participates as needed with internal and external audits
Attends meetings and staffings as needed or requested
Other duties as assigned
Qualification
Required
Two years' supervisory experience required, with supervisory experience in residential programs for people with I/DD strongly preferred
Minimum of one year using Microsoft Office or other software required
Excellent written and verbal communication skills with individuals at all professional levels
Effective listening skills, even when non-traditional communication is used
Skill and ability to lead, supervise, and manage others
Ability to analyze and make decisions based on quantitative data
Organizational and time management skills
Ability to work with shifting roles, responsibilities, and expectations
Skill and ability to constructively receive and provide feedback
Ability and willingness to complete required trainings and learn PPCH operations and systems
Valid Colorado driver's license, and ability to meet PPCH's driving requirements
Preferred
Bachelor's degree in related field strongly preferred
Five years' experience in the field of I/DD with progressive responsibility strongly preferred
Programmatic leadership experience strongly preferred
Knowledge of the Colorado Developmental Disabilities system, Social Services, and out-of-home placements for adults with I/DD
Company
PPCH (Parker Personal Care Homes)
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