Chase · 1 hour ago
Real Time Payments -Product Business Analyst - Vice President
Chase is one of the oldest financial institutions, offering innovative financial solutions. As a Product Business Analyst in Real Time Payments, you will drive product innovation, manage the product life cycle, and collaborate with cross-functional teams to ensure high-quality product delivery.
BankingFinancial Services
Responsibilities
Acts as a subject matter expert in assigned product domains, staying current on system capabilities, data structures, and business processes
Collaborates with Product Managers and Product Delivery Managers to gather, analyze, and document detailed business and technical requirements for new and existing products
Develops and maintains comprehensive field mapping documentation across multiple systems, ensuring end-to-end traceability and accuracy
Defines and documents error codes, validation rules, and exception handling for both client-facing and internal systems
Facilitates requirements workshops, interviews, and walkthroughs with stakeholders to ensure clarity and completeness
Supports the product backlog by translating business needs into actionable user stories and acceptance criteria
Partners with technology teams to ensure requirements are understood and implemented correctly, participating in solution design and testing as needed
Assists in change management activities by providing impact analysis and supporting communication of changes to relevant stakeholders
Monitors and reports on requirements traceability, ensuring alignment with product strategy and delivery goals
Identifies opportunities to improve data quality, process efficiency, and system integration
Escalates risks, blockers, or gaps in requirements to Product Managers and Product Delivery Managers for resolution
Qualification
Required
5+ years of experience or equivalent expertise in business analysis, product development, or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, strategic development, requirements definition including complex systems analysis
Deep expertise in analyzing and designing data structures, developing and maintaining comprehensive field mappings between diverse systems, and ensuring seamless system integration and data flow to support robust, end-to-end business processes
Experience gathering and documenting business and technical requirements, including error codes and validation rules
Demonstrated ability to facilitate workshops and collaborate with cross-functional teams
Excellent written and verbal communication skills, with attention to detail
Experience supporting change management and process improvement initiatives
Experience with requirements traceability and impact analysis
Strong problem-solving and critical thinking skills, with the ability to quickly learn new domains and technologies
Ability to manage multiple priorities and deliver high-quality work in a fast-paced environment
Preferred
Prior experience working in a highly matrixed, complex organization
Experience with client-facing and internal systems in financial services or a related industry
Familiarity with agile methodologies and product backlog management
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
Funding
Current Stage
Late StageLeadership Team
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2026-01-24
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