NEOGOV · 9 hours ago
Community Development Officer (Management Analyst 4)
Thurston County – Olympia, WA
Full-time
Hybrid
Mid Level
$5,812/mo - $7,817/mo
4+ years expNEOGOV is a company committed to improving public services, and they are seeking a Community Development Officer to support the Commission on Hispanic Affairs. The role involves fostering collaboration with community leaders, conducting research, analyzing data, and developing policy recommendations to enhance services for the Hispanic community in Washington state.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Building and managing valuable relationships with external stakeholders (partners, sponsors, thought leaders, subject matter experts, and media representatives) through meetings and events that promote our projects and mission
Planning, creating, and conducting surveys, listening sessions, conferences, and workshops to understand the needs and gaps experienced by constituents and stakeholders
Performing complex data analysis and interpretation to identify regional trends in the needs and gaps of services experienced within the Latine community
Collaborating with the outreach team to identify statewide trends, needs, and gaps experienced within the Latine community
Gathering, analyzing, and synthesizing data to inform the agency director, leadership, and Commissioners in the creation of policy recommendations, agency procedures, strategic planning, and goal setting for future policy recommendations
Maintaining a central repository of commonly requested state programmatic information
Establishing an effective data collection and analysis system to measure customer feedback and engagement, track community resources and needs, optimize marketing efforts, and track regional constituent and stakeholder trends in the Latine community's service gaps
Qualification
Required
Bachelor's degree in planning, public policy, public administration, business administration, communications, marketing, or a related field. College-level coursework in statistics
Four (4) years of professional experience in the following areas: Communications or program performance with government regulatory programs or agencies; Marketing, communications, public relations, research or performance management; Creating research methods, cost/benefit analysis, needs assessment methods and evaluation techniques; Survey techniques and tools focused on analysis of customer service programs
Participate and behave in a manner that creates trust and builds working relationships, promoting teamwork and collaboration in the work environment
Demonstrate the understanding that all people are valued; contribute to an equitable, inclusive, and respectful environment when working with members of the group, team, organization, or community
Commit to being an active participant in continually evaluating and improving strategies that promote equity and inclusion in our organization
Develop and organize research, analyze, and interpret complex data, prepare professional reports and write clearly and concisely
Exhibit strong writing and editing skills with the ability to quickly produce written materials that are clear, concise, inviting to read and effectively communicating the desired message
Manage multiple priorities and projects while adapting to changing business needs, conditions, and work responsibilities
Excel at making complex concepts accessible to others
Work collaboratively and effectively with others in a staff relationship
Learn and understand the language and concepts of our agency DEI culture and commit to being a part of creating and maintaining a diverse, equitable, respectful, and inclusive workplace
Demonstrate a commitment to personal growth, learning and self-awareness when provided training and opportunities to participate in improving our work environment
Preferred
Advanced degree in planning, public policy, public administration, business administration or a related field
Project management certification
Working knowledge of Washington state programmatic policies and regulations
Bilingual in Spanish, Mixteco, Trique, Mam, Q'anjob'al, or other Latin-American indigenous language
Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS).
New employees have the option of two employer contributed retirement programs.
Employees also have the ability to participate in the Deferred Compensation Program (DCP).
All state employees are covered by the federal Social Security and Medicare systems.
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Full-time employees earn eight hours of sick leave per month.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165 or the applicable collective bargaining agreement (CBA).
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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