Expedia Group · 15 hours ago
Senior Account Manager - Miami
USA - Florida - Miami
Full-time
Onsite
Mid, Senior Level
$128K/yr - $178K/yr
5+ years expExpedia Group is a leading company in the travel industry that designs innovative technology for a seamless travel experience. They are seeking a Senior Account Manager to develop and maintain a portfolio of hotel partners, ensuring optimal product offerings and maximizing revenue potential in the marketplace.
CommunitiesInternetReservationsTask ManagementTechnical SupportTicketingTourismTransportationTravel
Responsibilities
Develop and sustain strong partnerships in a high value strategic territory by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace)
Develop strong relationships with C-Suite and GMs to influence at a strategic level
Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion
Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs
Secure seasonal deals and promotions to support the brands’ merchandising and marketing efforts
Continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of:
Unique market insights (partner reports, competitive data, key performance drivers)
In-house revenue management tools (Rev+)
Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers)
Specialized brands (e.g. Hotwire, Media Solutions) potential opportunities
Self-service tools (Expedia Partner Central)
Represent Expedia Group in assigned market(s) and establish relationships with key local influencers (e.g. tourism bureau/board, hotel/government association, etc.)
Cross collaborate with internal stakeholders to execute business initiatives and drive market strategy
Provide ongoing input to senior management in developing effective and scalable solutions to improve process efficiencies
Provide coaching to colleagues (Market Managers, Associate Market Managers) and peers on best practices and workflow methodologies
Conduct regular self-learning to improve skills and own growth and development
Direct internal/and or regional projects, as/when required
Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives)
Promote self-service
Guide and support Hotel Partners to deliver the best traveler experience
Perform in-market commercial initiatives such as Seminars, Webinars, Tourism Panel Discussions, and Partner Roundtables
Travel <10% of the time
Qualification
Required
5+ years of experience in account management, partner/client success, consultative sales, or related field
Experience influencing at scale
Proficient in English language skills
Passionate about travel
Work autonomously and collaboratively with a diverse team
Possess a strong appetite for innovative technology, fast-changing business environment, and data driven decision-making
Prioritize and multi-task effectively to achieve critical targets, goals, and/or strategic objectives set by the leadership team
Organization and time management skills, rigor, attention to detail
Continue to follow up when facing testing situations
Present ideas and directives clearly and persuasively and will actively listen
Demonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs
Proactively and consistently demonstrate the unique value proposition of partnering with Expedia Group
Possess a growth mindset, consistently using feedback to improve in role/company
Strong negotiation skills
Relationship builder; earns the confidence of others. Bridges and sustains solid partnerships based on mutual support through a collaborative style
Drive for results
Presentation & storytelling skills
Benefits
Medical/dental/vision
Paid time off
Employee Assistance Program
Wellness & travel reimbursement
Travel discounts
International Airlines Travel Agent (IATAN) membership
Company
Expedia Group
At Expedia Group (NASDAQ: EXPE), we believe travel is a force for good – it opens minds, builds connections, and bridges divides.
10001+ employees
H1B Sponsorship
Expedia Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (519)
2024 (410)
2023 (382)
2022 (629)
2021 (483)
2020 (366)
Funding
Current Stage
Public CompanyTotal Funding
$4.25BKey Investors
TCV
2025-02-21Post Ipo Debt· $985M
2020-04-23Post Ipo Equity· $1.2B
2020-04-23Post Ipo Debt· $2B
Leadership Team
Ariane Gorin
Chief Executive Officer
Ramana Thumu
Chief Technology Officer
Recent News
2026-02-03
2026-02-03
2026-02-03
Company data provided by crunchbase