Senior Teller II (FT) Southwick Branch jobs in United States
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Westfield Bank · 21 hours ago

Senior Teller II (FT) Southwick Branch

positionWestfield, MA
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$19/hr - $29/hr
date0+ years exp

Westfield Bank is a financial institution seeking a Senior Teller II for their Southwick Branch. The role involves supervising the teller line, processing transactions, and ensuring customer service excellence while meeting referral goals and maintaining compliance with bank regulations.

BankingFinanceFinancial ServicesInsuranceRetailWealth Management

Responsibilities

Adheres to established Westfield Bank customer service standards
Applies the Westfield Bank Service and Sales Process during customer interaction to acquire and enhance customer relationships if applicable
Provides information regarding bank products to all potential customers both retail and commercial
Assists in supervising the teller line by:
Allocating and coordinating the work flow in the absence of the Head Teller
Guiding and advising subordinates in the more complex phases of their work
Training new employees
Assists with monitoring regulatory compliance
Helping to ensure operational excellence
Proves cash drawer at end of day
Meets assigned referral goals through referral of bank products and services to meet customers banking needs
May open new accounts as needed
Balances ATM
Maintains security of cash vault
Performs quarterly cash audits in the absence of the Head Teller
Independent performance of all teller transactions and night deposit bags
Must complete BSA, AML, and other Regulatory and Continuing Education as assigned
Must adhere to all bank and regulatory policies and procedures specific to position
Performs additional duties as requested

Qualification

Cash handlingCustomer serviceRegulatory complianceSupervisory skillsAdaptability/FlexibilityDecision Making/JudgmentJob KnowledgeQuality

Required

High School Diploma or GED required
Minimum of 6 months of previous cash handling and customer service experience preferred

Company

Westfield Bank

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Wealth management and insurance group.
dateFounded in 2001
location
Westfield, Massachusetts, USA
people-size201-500 employees
web-link
https://www.westfieldbank.com

Funding

Current Stage
Public Company
Total Funding
$20M
2021-05-04Debt Financing· $20M
2016-10-24IPO

Leadership Team

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Jamie Garcia
Senior Vice President, Senior Lender, Connecticut
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David Gadouas
Assistance Vice President and Branch Manager

Recent News

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2025-12-18
Hartford Business Journal
Westfield Bank names new leader to oversee CT commercial lending operations
2025-11-28
PR Newswire
First Financial Bancorp. Announces the Completion of its Acquisition of Westfield Bancorp, Inc., and Westfield Bank, FSB
2025-11-03
Company data provided by crunchbase