Host - Executive Casino jobs in United States
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Bally’s Corporation · 13 hours ago

Host - Executive Casino

Bally’s Corporation is a leading gaming and entertainment company, and they are seeking a Host for their Executive Casino. The role involves assisting the Player Development Manager, managing premium player relations, and implementing programs to enhance customer engagement and visitation.

CasinoGamblingHospitalityOnline GamesResorts

Responsibilities

Reports to the Player Development Manager
Assist Player Development Manager with Special Projects and all other assigned duties
Responsible for highest end of data base premium players
Plans and implements off-site programs and visits the same
Interfaces with management to ensure quality programs
Responsible for the telemarketing efforts to various groups of premium player lists to include premium players, inactive patrons, qualifying new patrons, and event invitations lists
Responsible for increasing visitation of premium players base and obtaining established goals in the above listed groups
Issues complimentary amenities consistent with customer’s activity
Educates players in the understanding, application, and usage of the Reward Card to include its benefits
Meets and greets premium players
Handles customer problems and reports all incidents to management
Initiates proper paperwork to insure patron account problems are accurate
Maintains and updates accurate customer information in accordance with CTR guidelines
Responsible for identifying and cultivating new customers
Responsible to insure continued growth within the company’s database
Interacts with all other departments
Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures
Must be able to work in an environment with secondhand smoke, loud noises, and large crowds
Must be able to stand, sit, and walk for prolong periods of time (7+ hours)
Always follow the Company Service Standards model
Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends

Qualification

Customer serviceTelemarketingData managementEvent planningGaming regulations

Required

Reports to the Player Development Manager
Assist Player Development Manager with Special Projects and all other assigned duties
Responsible for highest end of data base premium players
Plans and implements off-site programs and visits the same
Interfaces with management to ensure quality programs
Responsible for the telemarketing efforts to various groups of premium player lists to include premium players, inactive patrons, qualifying new patrons, and event invitations lists
Responsible for increasing visitation of premium players base and obtaining established goals in the above listed groups
Issues complimentary amenities consistent with customer's activity
Educates players in the understanding, application, and usage of the Reward Card to include its benefits
Meets and greets premium players
Handles customer problems and reports all incidents to management
Initiates proper paperwork to insure patron account problems are accurate
Maintains and updates accurate customer information in accordance with CTR guidelines
Responsible for identifying and cultivating new customers
Responsible to insure continued growth within the company's database
Interacts with all other departments
Knowledgeable of the Indiana Gaming regulations as well as the company's internal controls, policies, and procedures
Must be able to work in an environment with secondhand smoke, loud noises, and large crowds
Must be able to stand, sit, and walk for prolong periods of time (7+ hours)
Always follow the Company Service Standards model
Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends

Company

Bally’s Corporation

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Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence.

Funding

Current Stage
Public Company
Total Funding
$3.45B
Key Investors
Gaming and Leisure Properties
2025-09-11Post Ipo Debt· $460M
2025-07-01Post Ipo Debt· $1.1B
2024-07-25Acquired

Leadership Team

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Robeson Reeves
Chief Executive Officer
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Company data provided by crunchbase