NovaSource Power Services · 17 hours ago
Strategic Key Account Manager - (Remote)
NovaSource Power Services is the world’s #1-ranked solar operations and maintenance provider, seeking a Strategic Key Account Manager to manage relationships with top strategic accounts. This role is essential for growth, requiring deep technical expertise and project management capabilities to support customers and drive business success.
Clean EnergyEnergyRenewable Energy
Responsibilities
Serve as the primary point of contact for assigned strategic accounts, ensuring consistent, high-quality communication and support
Develop a deep understanding of each account’s business objectives, operational needs, and strategic goals
Collaborate with internal teams including operations, commercial, and technical departments to ensure seamless service delivery
Lead and manage strategic account projects, including planning timelines, coordinating cross-functional resources, tracking milestones, and ensuring successful execution
Identify opportunities to expand account engagement, provide tailored solutions, and drive customer satisfaction
Monitor account performance metrics, track progress against KPIs, and proactively address any issues or challenges
Prepare and present regular business reviews and strategic recommendations to customers and internal leadership
Act as the advocate for the customer internally, ensuring their needs are represented in company decisions and processes
Build long-term relationships with key stakeholders to enhance loyalty and trust
Develop and maintain project plans for major initiatives, including risk assessment, resource allocation, and reporting on progress to both internal leadership and customers
Drive continuous improvement by documenting lessons learned from account initiatives and applying best practices to future projects
Qualification
Required
Bachelor's degree in Business, Engineering, or a related field; MBA or equivalent experience preferred
Proven experience in account management, customer success, or sales within a B2B environment
Strong understanding of business operations, commercial practices, and technical concepts related to the company's offerings
Excellent communication, presentation, and interpersonal skills
Demonstrated ability to collaborate across multiple functions and influence stakeholders at all levels
Strategic thinking with the ability to analyze data, identify trends, and make informed recommendations
Strong problem-solving skills and a proactive approach to challenges
Proven project management skills, including planning, execution, and tracking of multi-stakeholder initiatives
Preferred
Experience managing high-value or strategic accounts
Technical aptitude with the ability to understand complex products or services
Track record of delivering exceptional customer experiences and building long-term partnerships
Experience using project management tools (e.g., MS Project, Asana, Jira) to manage initiatives and coordinate teams
Ability to manage multiple concurrent projects while maintaining attention to detail and meeting deadlines
Company
NovaSource Power Services
NovaSource Power Services (“NovaSource”), a portfolio company of Clairvest Group Inc.
H1B Sponsorship
NovaSource Power Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (12)
Funding
Current Stage
Late StageTotal Funding
$100MKey Investors
OMERS Private Equity
2022-08-09Private Equity· $100M
Recent News
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