MEDILOGIX · 8 hours ago
Customer Service Specialist
United States
Full-time
Remote
Senior Level
$20/hr - $22/hr
5+ years expMedilogix, LLC is the market leader in providing on-demand medical equipment rental solutions for operators throughout the United States. They are seeking a Customer Service Specialist who will be responsible for dispatch activities and ensuring a positive customer experience.
Health CareHospitalRental
Hiring Manager
Virginia Christina C.
Responsibilities
Responsible for performing all assigned dispatching activities
Routes all same-day deliveries according to policy and procedure
Responsible for communications with the MediLogix Customer Service Associates regarding specifics of delivery requirements
Responsible for closing the loop on customer requests and communicating any issues that impact service
Provides a positive customer contact experience
Perform other duties as requested by the Director of Experience
Qualification
Required
Minimum of five years of relevant customer service or dispatch experience, preferably in skilled nursing, hospice or related healthcare field
Education or experience equivalent to a four-year degree is required
Responsible and responsive
Must be capable of working independently
Effective communication skills, both verbal and written
Outstanding interpersonal skills with the ability to develop and maintain strong customer relationships
Ability to work independently while also collaborating with the entire MediLogix team
Company
MEDILOGIX
MediLogix is a provider of rental services used to help long term care and rehabilitation facilities.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$4.05M2021-08-11Series Unknown· $2.3M
2014-10-30Series Unknown· $1.75M
Leadership Team
Harry Felber
President & CEO
Recent News
sandyhillventures
2023-10-04
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