Breaking Ground (NYC Permanent Supportive Housing) · 23 hours ago
Assistant Director, Operations, Transitional Housing
320 Pearl St, New York, NY 10038, USA
Full-time
Onsite
Entry, Mid Level
$65K/yr - $70K/yr
1+ years expBreaking Ground operates nearly 4,000 units of housing across New York City, and they are seeking an Assistant Director, Operations for their transitional housing portfolio. The role involves overseeing daily operations and residence supervision, ensuring high-quality client services, and supervising staff across various transitional housing sites.
Non-profit Organization Management
Responsibilities
Ensure appropriate 24/7 Residential Aide staffing at all transitional housing sites in compliance with city and state regulations
Supervise Shift Supervisors across all shifts
Oversee high quality standards for daily client services: meal service, security screenings, room inspections, client transportation, intake for new admissions, incident management, residence and community supervision, and recreational activities
Monitor census management and incident reporting and conduct routine audits
Work collaboratively with transitional housing Program Directors to ensure daily client services meet the needs of program and solve resident-related issues
In partnership with Human Resources, oversee training schedules for all transitional housing staff including maintaining compliance with Breaking Ground best practices, DHS and OTDA regulations, CPR-First Aid, Overdose Prevention, Certificate of Fitness and Non-Violent Crisis Intervention
Implement FDNY-approved Fire Life Safety plans, required recordkeeping procedures and conduct monthly audits of all logbooks
Liaise with contracted security teams to ensure adherence to DHS and OTDA regulations and Breaking Ground’s standard operating procedures and security plans
Perform other duties as assigned
Qualification
Required
Bachelor's degree, or equivalent experience
Minimum 1 year of supervisory experience in a residential setting serving homeless or other vulnerable populations with experience in harm reduction, trauma- informed care, housing first and non-violent crisis intervention
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
Experience and proficiency with property management and case management software
Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems (F-80) required. Must obtain within the first 30 days of employment
On-call availability
Preferred
Fire Life Safety Director Certification preferred
Experience with Footholds and CARES preferred
Company
Breaking Ground (NYC Permanent Supportive Housing)
Breaking Ground’s success in ending homelessness is built on a housing model that serves individuals and families who are homeless or at risk of becoming homeless.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Brenda Rosen,
President & CEO
Anne Shisler-Hughes
Assistant Vice President, Institutional Partnerships and Major Gifts
Recent News
Seattle TechFlash
2025-09-19
2025-07-27
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