Shippo · 7 hours ago
Sr. People Business Partner
United States
Full-time
Remote
Senior Level
$122K/yr - $165K/yr
5+ years expShippo is a company dedicated to making every merchant successful through excellent shipping and logistics technology. The Sr. People Business Partner will lead initiatives to strengthen performance, manage employee relations, and develop leadership capabilities within the organization.
B2BE-CommerceLogisticsSoftwareSupply Chain Management
Responsibilities
Lead initiatives that strengthen individual and team performance across the organization
Build manager capability through scalable leadership development initiatives, including AI-enabled tools to prepare managers for performance, feedback, and growth conversations
Equip managers to recognize early signs of underperformance and take timely, effective action
Prepare and coach leaders to lead candid, compassionate performance and growth conversations with clear expectations and outcomes
Own employee relations matters, including performance improvement plans, terminations, investigations, and compliance across the U.S. and international locations
Provide expert guidance to leaders on navigating performance issues, corrective action, and sensitive employee matters
Develop and deliver manager training on performance management, documentation, and compliance best practices
Partner closely with People Operations to ensure fair, consistent, and compliant outcomes
Develop practical, AI-enabled toolkits to support growth conversations, development planning, and career progression at scale
Partner with leaders to create development plans that retain and grow talent while aligning with business needs
Support targeted leadership development programs as needed
Design and evolve job leveling frameworks that create clarity around role scope, expectations, and performance standards
Partner with leaders to define and refine role and level guidelines for critical roles, using an iterative, Ship-to-Learn approach
Ensure role and level guidelines are consistently applied to hiring, performance reviews, promotions, and compensation decisions
Partner with People Analytics to design and leverage dashboards and reporting that inform talent decisions
Use data and AI-powered insights to identify trends, surface risks and opportunities, and influence decisions related to performance, promotions, engagement, and retention
Qualification
Required
5+ years of experience in People Partner, HR Business Partner, or related roles
Proven experience partnering with senior leaders in fast-paced, scaling organizations
Strong working knowledge of U.S. employment law; experience supporting international teams preferred
Experience designing scalable programs, frameworks, and toolkits for managers
Strong systems thinker with the ability to connect individual decisions to org-level outcomes
Comfortable operating in ambiguity and iterating toward clarity
Demonstrated ability to coach leaders through complex and high-stakes people decisions
Trusted advisor who can influence without authority and challenge leaders constructively
Excellent coaching and facilitation skills, especially in high-stakes conversations
Preferred
Experience supporting international teams
Benefits
Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
Take-as-much-as-you-need vacation policy & flexible working
One week-long company wide winter slow down
3 Volunteer Days Off (VTOs)
WFH stipend to set up your home office
Charity donation match up to $100
Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings
Company
Shippo
Shippo is a shipping platform with tools for label creation, tracking, and carrier comparisons, saving time and cost.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$154.28MKey Investors
Bessemer Venture PartnersD1 Capital PartnersUnion Square Ventures
2021-06-02Series E· $50M
2021-02-23Series D· $45M
2020-04-07Series C· $30M
Leadership Team
Simon Kreuz
Co-Founder
Olivier Adler
CFO
Recent News
Digital Commerce 360
2026-01-17
2026-01-16
2025-12-29
Company data provided by crunchbase