National General · 6 hours ago
Attorney-Represented Bodily Injury Claims Adjuster - PST/MST (Remote) - National General
United States
Full-time
Remote
Entry, Mid Level
$68K/yr - $104K/yr
2+ years expNational General is a part of The Allstate Corporation, which offers various insurance products through a network of independent agents. They are seeking an experienced Bodily Injury Telephone Adjuster to investigate and negotiate claims related to bodily injury, ensuring effective customer service and analytical skills are utilized in the process.
FinanceFinancial ServicesInsurance
No H1B
Responsibilities
Handles investigation regarding all aspects of bodily injury claims (coverage, damages, subrogation, litigation) with the exercise of discretion and independence within increased level of authority
Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
Determines subrogation or fraud potential and how to handle
Identifies customer needs and works to meet those needs using appropriate customer service skills
Recognizes and identifies body parts of a vehicle and understanding of other potential property damage
For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome
This job does not have supervisory duties
Qualification
Required
Experience in handling homeowner, commercial, or auto liability claims
Ability to work 8am--5pm Pacific time zone hours
Strong analytical skills
Excellent attention to detail
Ability to effectively manage and negotiate claims
Investigating and confirming the facts of loss for basic to advanced automobile accidents
Determining coverage, liability, damages and otherwise adjusting and negotiating claims within limit of authority
Intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
Determining subrogation or fraud potential and how to handle
Identifying customer needs and working to meet those needs using appropriate customer service skills
Recognizing and identifying body parts of a vehicle and understanding of other potential property damage
Ability to obtain and maintain adjuster licenses as required
Customer service orientation
Strong verbal and written communication skills
Strong time management skills from a global case management and pending perspective (vs. transactional)
Effective problem solving and analytical skills; ability to detect differences and issue recognition from multiple sources
Proficient in Word and Outlook
Preferred
2+ years of experience handling attorney-represented bodily injury claims
Experience managing nonstandard auto insurance claims
Familiarity with California-specific claims handling practices and regulations
Company
National General
As part of the Allstate family of companies, National General, an Allstate company, is one of the largest insurers in the United States.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$189.99M2020-07-07Acquired
2014-02-21Undisclosed· $189.99M
Leadership Team
Denise Weber
Executive Asst. to CEO
Patrick Macellaro
Chief Financial Officer
Recent News
2025-08-04
Research and Markets
2025-06-26
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