TTEC Digital · 1 day ago
Conversational AI Chat Bot Developer, NICE
United States
Full-time
Remote
Senior Level
$140K/yr - $160K/yr
5+ years expTTEC Digital is a company focused on enhancing customer experiences by ensuring employees feel valued and supported. The AI Developer will be responsible for developing, testing, and delivering the NICE CXone AI software platform, specifically working on the NICE Proactive AI product and related features.
AnalyticsArtificial Intelligence (AI)Information Technology
Responsibilities
Developing and enhancing conversational chat bot solutions in relation to NICE Proactive AI Agent for client implementation projects
Work as a member of the TTEC Digital project team to enhance and improve software written in JavaScript
Code and test projects
Deliver high-quality software on time
Attend meetings and training as required
Perform system analysis and project management duties for the successful completion of a project
Excellent customer-facing presentation skills with the ability to develop new solution pitches, value propositions, and demo experiences
Exercises wide latitude in determining objectives and approaches to engagements
Mitigating and resolving code errors for development and future concepts
Qualification
Required
3 years of professional experience building and delivering Natural Language Processing (NLP) systems, including Large Language Models (LLM) based or Generative AI solutions
3 or more years of software development, to include design, custom development (JavaScript, Python, Java), and testing of real time systems
5+ years JavaScript experience
Experience with products such as DialogFlow, Core.ai, Cognigy, Amazon Lex or Omilia
Hands on experience with modern chat bot creation, AI Virtual Agents/Agent Assist
Team Player and the ability to mentor team members
Desire to work in a fast-paced environment
Preferred
Contact Center as a Service (CCaaS), NICE CXone and CXone Studio experience is nice to have
Benefits
Medical, dental, vision
Tax-advantaged health care accounts
Financial and income protection benefits
Paid time off (PTO) and wellness time off.
Company
TTEC Digital
TTEC Digital is an IT consulting firm that provides CX strategy, data and analytics, and AI solutions.
1001-5000 employees
H1B Sponsorship
TTEC Digital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (18)
2023 (17)
2022 (26)
2021 (12)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Dave Seybold
Chief Executive Officer
Recent News
2026-01-22
2025-11-14
Company data provided by crunchbase