Breaking Ground (NYC Permanent Supportive Housing) · 22 hours ago
Assistant Director, Programs, Transitional Housing
320 Pearl St, New York, NY 10038, USA
Full-time
Onsite
Mid, Senior Level
$75K/yr - $82K/yr
2+ years expBreaking Ground operates nearly 4,000 units of housing across New York City, providing supportive housing aimed at helping people maintain their homes long-term. The Assistant Director, Programs, Transitional Housing is responsible for overseeing clinical and case management services, ensuring the delivery of social services, and promoting successful housing placements for clients.
Non-profit Organization Management
Responsibilities
Manage social service delivery including program oversight, staff supervision, and training
Liaison with external stakeholders including service partners, government representatives, community stakeholders, hospital personnel, and other agencies to ensure responsive and effective service planning and program operations
Attend relevant meetings required by the Department of Homeless Services
Provide clinical and operational direction and leadership to the program; help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors
Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement
Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely
Assess and evaluate client functioning
Supervise and conduct case conferences
Coordinate delivery of care with multiple service providers, particularly outreach teams
Work collaboratively with outreach teams to ensure individuals succeed in transitional housing and avoid return to homelessness
Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict
Perform other duties as assigned
Qualification
Required
Master's degree required
Minimum 2 years of supervisory experience
Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients
Experience with crisis intervention, including, risk assessments and incident management
Ability to work successfully with a wide range of internal and external stakeholders
Demonstrated success in working in a fast-paced environment with multiple priorities
Ability to delegate and motivate staff to achieve deliverables
Ability to communicate (verbally and written) with diverse populations and stakeholders
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; Familiarity with Access-based databases and the ability to learn new programs are required
Preferred
NYS Licensed Masters Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) is strongly preferred
Experience working in 24/7 programs and working with homeless or formerly homeless populations strongly preferred
Bilingual Spanish/English preferred
Company
Breaking Ground (NYC Permanent Supportive Housing)
Breaking Ground’s success in ending homelessness is built on a housing model that serves individuals and families who are homeless or at risk of becoming homeless.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Brenda Rosen,
President & CEO
Anne Shisler-Hughes
Assistant Vice President, Institutional Partnerships and Major Gifts
Recent News
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2025-09-19
2025-07-27
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