JPMorganChase · 5 hours ago
Business Analysis Associate II - Complaints Data Products and Solutions
3401 Morse Xing, Columbus, OH, 43219, US
Full-time
Onsite
Senior Level
7+ years expJPMorgan Chase is a leading financial services firm that helps nearly half of America’s households and small businesses achieve their financial goals. As a Business Analysis Associate II, you will support executive and regulatory reporting by transforming complex data into actionable insights, collaborating with colleagues to drive strategic decision-making across the organization.
Asset ManagementBankingFinancial Services
Responsibilities
Provide complaint datasets to internal colleagues and external business partners for regulatory exam support and federal agency reporting
Coordinate with requestors to define requirements, present options, and develop solutions within agreed timelines
Standardize the collection, organization, and availability of raw data for business processes
Automate processes to address repetitive, inconsistent, or imprecise data
Support key strategic and business priorities through data analysis and reporting
Create and maintain procedures, documentation, and control processes related to data products
Translate data into meaningful and actionable insights for business partners
Execute scheduled and ad hoc reports to meet business needs
Build and maintain relationships with business and technology partners
Manage multiple short and long term deliverables with flexibility and attention to detail
Communicate insights and key messages to senior leadership
Qualification
Required
Bachelor's degree in a technical or business discipline
Minimum of 7 years of reporting and analytics experience
Demonstrated ability to provide objective business analysis and reporting of business data
Strong analytical mindset and results-driven approach
Proven experience executing regular reporting cycles and performing in-depth analysis
Excellent communication, presentation, and delivery skills
Demonstrated ability to synthesize and create a cohesive picture from diverse information sources
Advanced proficiency with analytic tools, data analysis methodologies, and database querying
Advanced skills in Excel, PowerPoint, and SQL
Internally motivated and able to work with limited supervision
Deadline-driven with keen attention to detail and strong organizational skills
Preferred
Prior experience in business reporting, customer experience, and complaint analysis
Demonstrated curiosity about business trends and customer behaviors
Intermediate to advanced usage in some combination of Alteryx, Python, Xceptor, SAS, Tableau, or Adobe Analytics
Experience conducting background research and identifying business opportunities
Ability to manage projects and deliver results in a fast-paced environment
Experience supporting regulatory and federal agency reporting
Strong relationship-building skills with business and technology partners
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-23
2026-01-22
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