Mission Critical Systems · 9 hours ago
Information Security Engineer
Mission Critical Systems is a market-leading IT Security Value-Added Reseller (VAR) seeking an Information Security Engineer. In this hybrid position, you will assist customers with the installation, configuration, and troubleshooting of various security products, while ensuring the protection of their data and systems.
Responsibilities
Assist in the deployment, maintenance, and troubleshooting of various security systems, including firewalls, VPN appliances, and vulnerability assessment tools
Help develop and maintain documentation for operational use and customer reports. Record troubleshooting steps and resolutions for issues
Follow network and security configuration procedures to ensure best practices
Stay updated on the latest security concepts and technologies to enhance our service offerings
Participate in a rotating "on call" schedule with the engineering team to ensure 24/7 support. Be prepared for after-hours work and occasional overnight travel
Provide support to customers both over the phone and on-site, ensuring the protection of their data and systems
Qualification
Required
Basic understanding of internet security and familiarity with firewalls and security solutions
Basic proficiency in Linux/Unix and TCP/IP internetworking, with an understanding of application protocols
Proficient problem-solving capabilities with a customer-oriented approach
Effective written, oral, and telephone communication skills. Ability to document and convey technical information clearly
Team player who can work under pressure and within a diverse group
Must be able to legally work in the United States and satisfactorily complete background check
Preferred
ISC2: Associate of (ISC)²
Check Point: Check Point Certified Security Administrator (CCSA)
Fortinet: Fortinet Network Security Associate (FNSA)
CompTIA: A+, Network+, Security+
Benefits
Opportunity to work with top-tier IT security products and leading companies.
Access to company-sponsored training and paid certifications in various products and technologies.
Earned time off to ensure a healthy work-life balance.
Healthcare benefits available at reduced rates to support well-being, of you and if needed, your spouse and dependents.
Company
Mission Critical Systems
Mission Critical Systems is an information technology security firm that provides information, network, and data security solutions.