Aphena Pharma Solutions, Inc. · 15 hours ago
IT Support Specialist
Liquid and Topicals Division MD - Easton, MD 21601
Full-time
Onsite
Mid, Senior Level
$63K/yr - $63K/yr
5+ years expAphena Pharma Solutions, Inc. is seeking an IT Support Specialist responsible for the installation, configuration, maintenance, and support of computer hardware and software. The role involves maintaining IT systems, assisting users, and ensuring compliance with software licensing and security procedures.
Health CareManufacturingMedicalPharmaceutical
Responsibilities
Responsible for the deployment, maintenance, technical support, and documentation of IT systems
Plans and completes various IT related projects to achieve system improvements
Assists users with new and existing applications
Plans, implements, and monitors system backup and recovery procedures
Plans and implements computer systems security procedures
Plans and controls Business Unit’s information systems to ensure that they are consistent with the Company’s business plan
Plans for and maintains integration with corporate-wide IT systems
Ensures compliance with all software licensing requirements
Manages crisis situations that may involve complex technical hardware or software problems
Prioritizes tasks taking into consideration the relative impact to business objectives
Adheres to cGMP requirements, and other relevant policies, laws, rules and regulations
Participates in and completes all company-required training
Complies with safety regulations and maintains clean and orderly work areas
Maintains knowledge of developments in computer systems and hardware and incorporates new developments into the future systems of the Business Unit
Maintain inventories of computer hardware, and software licenses
Maintain documentation of hardware and software installations and configurations
Qualification
Required
Bachelor's degree in an IT discipline and/or five years of related experience
Excellent overall technical background is required with a strong understanding of Microsoft technologies in a business environment
Well-organized and detail oriented professional
Communicates in an effective and courteous manner with different types of people, including technical, non-technical, and managerial associates
Individual must be a highly motivated self-starting team player that can successfully manage multiple priorities in a timely fashion with a minimum of supervision
Ability to manage complex, technical projects
Highly developed interpersonal skills; proven ability to work with and through people
Ability to read, comprehend, analyze, and interpret technical documentation
Ability to write reports and procedural documentation
Ability to express oneself logically and effectively both verbally and in writing
Ability to troubleshoot and develop effective and efficient solutions to system problems in a timely manner
Provide computer related support and instruction to non-technical system users without displaying frustration or ridicule
Demonstrated self-motivation to continually improve personal IT knowledge/skills
Preferred
Multi-discipline IT experience is preferred from such areas as user support, hardware maintenance, networking operations, systems administration
Company
Aphena Pharma Solutions, Inc.
Aphena Pharma Solutions is a large pharma solutions provider focused on contract packaging, repackaging and manufacturing for the pharmaceutical, OTC, dietary supplement, animal health and medical device marketplaces.
501-1000 employees
H1B Sponsorship
Aphena Pharma Solutions, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$14.65MKey Investors
Nexstar Financial
2014-03-07Debt Financing· $10M
2013-10-28Series Unknown· $1.07M
2013-03-20Series Unknown· $3.57M
Leadership Team
Eric L. Allen
Chief Executive Officer
Patrick G. Min
Chief Financial Officer
Company data provided by crunchbase