Partners Professional · 1 hour ago
Collections Specialist
Partners Professional is seeking a Collections / Accounts Receivable Specialist responsible for maintaining accurate accounts receivable records and supporting effective credit and collection processes. The role involves monitoring aging reports, resolving billing issues, and ensuring timely collection of outstanding balances.
Responsibilities
Monitor accounts receivable aging reports and identify past-due balances
Contact past-due customers daily via phone and email to secure payment
Resolve billing discrepancies and customer credit issues
Negotiate and establish payment arrangements when necessary
Maintain accurate customer profiles and ensure timely updates in internal systems
Obtain, process, and distribute Proof of Delivery (POD) documents and credit memos
Research and process customer payment claims, chargebacks, returns, and NSF items
Respond to accounts receivable phone and email inquiries and provide timely follow-up
Support the cash applications team with guidance on proper payment application
Assist with special projects and process improvement initiatives as assigned
Prepare and deliver weekly reporting to the Corporate Credit Manager
Perform other related duties as assigned
Qualification
Required
Associate's degree in Accounting or equivalent relevant work experience
Minimum of 2 years of accounts receivable and collections experience; food industry experience preferred
Experience with ERP systems such as JDE, Canopy, Aspen, Oracle, or SAP is a plus
Strong organizational skills with high attention to detail
Ability to multitask and prioritize in a deadline-driven environment
Excellent verbal and written communication skills
Professional, customer-focused approach to collections and dispute resolution
Preferred
food industry experience preferred
Experience with ERP systems such as JDE, Canopy, Aspen, Oracle, or SAP is a plus
Company
Partners Professional
We are dedicated to understanding your business and will go the extra mile to source only the best and brightest talent for your staffing needs.
Funding
Current Stage
Late StageCompany data provided by crunchbase