Chenega Professional Services Strategic Business Unit · 7 hours ago
AV Technician I
Atlanta, GA
Full-time
Onsite
New Grad, Entry Level
0+ years expChenega Professional Services Strategic Business Unit is seeking an AV Technician I to provide AV event support for the CDC. The role involves managing audio-visual requests, providing training, and ensuring the functionality of AV systems during events.
Defense & Space
Responsibilities
Utilize ServiceNow ticketing system to receive, track, create and close audio-visual requests in accordance with the established SLA
Utilize the IFMS to monitor daily audio-visual support schedules and ad hoc requests
Provide training to customers in the use of media presentation and AV systems
Provide conference room set-up
Monitor conference room equipment while in use by customers and troubleshoot and correct any problems during an event as required
Coordinate with OCIO Customer Experience Office (CEO) staff and other third-party vendors to resolve equipment failure and connectivity issues
Participate in planning meetings with customers and AV BPA vendor to examine and recommend conference room, auditorium, and AV hardware and software audiovisual solutions and upgrades
Maintain standard conference room AV infrastructure levels and notify MMT leadership when issues arise
Schedule and complete Pre-Conference planning meetings with customers to confirm scope of the event
Contractor must be present when AV Engineers are servicing AV systems and conference rooms
Maintain digital signage system connectivity at all conference room locations
Familiar with MS Teams and Zoom applications
Other duties as assigned
Qualification
Required
HS Diploma or GED Required
Minimum of 0-1 years of experience supporting AV/VTC services
Preferred
Associate's Degree in an appropriate technical discipline
Company
Chenega Professional Services Strategic Business Unit
The Professional Services Strategic Business Unit (PS SBU) specializes in providing Information Technology, Health and Scientific, Engineering and Technical Support, Professional Management and Administrative Services to Federal Government Civilian Agencies.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Paul Handly, MSMIT, CSM, SGP, SA, SPC
Chief Technology Officer, Professional Services Strategic Business Unit
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