Fiserv · 2 weeks ago
Sales and Enablement Learning, Senior Manager
Fiserv is a global leader in payments and financial services technology, delivering solutions that enable clients to transform how they serve customers. The Senior Learning and Facilitation Specialist will design and deliver sales training and enablement programs that drive revenue, lift quota attainment, and increase client value.
Financial ServicesFinTechInformation ServicesInformation Technology
Responsibilities
Design, develop, and deliver instructor-led and virtual sales training focused on sales methodology, opportunity qualification, value-based selling, negotiation, and closing techniques to drive quota attainment and revenue growth
Implement and scale sales methodology adoption across enterprise sales teams through train-the-trainer programs, field enablement, and reinforcement plans
Partner with sales leadership, operations, product, and marketing to align curriculum to business priorities, quota attainment metrics, and go-to-market initiatives
Create assessments, competency models, and measurement frameworks to evaluate learning impact on win rates, deal size, and quota performance; iterate content based on analytics
Maintain version control and ensure learners have timely access to enablement resources
Lead facilitation for executive-facing sessions and onboarding tracks for new sellers; provide coaching aids and playbooks for field application
Qualification
Required
8+ years of experience in sales training and sales methodology implementation (e.g., Challenger, MEDDIC, SPIN)
8+ years of experience with sales enablement and CRM platforms (Salesforce Sales Cloud, Highspot, Showpad) for content delivery and adoption tracking
Experience in instructional design for adult learners using models such as ADDIE and in developing blended learning and microlearning curricula
6+ years of equivalent combination of educational background, related experience, and/or military experience
Preferred
Experience with content authoring and multimedia production tools (Articulate Storyline, Adobe Captivate, Camtasia)
Experience aligning learning programs to quota attainment, revenue operations, and sales performance metrics
Experience working with enterprise sales leaders and delivering executive-level enablement and stakeholder management
Background in payments, fintech, or financial services product enablement preferred
Benefits
Fuel Your Life program to support physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points used for rewards
Eight Employee Resource Groups to foster a collaborative culture
Unparalleled professional growth with training, development, and internal mobility opportunities
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Medical, dental, vision, life, and disability insurance options available day one
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave
Company
Fiserv
Fiserv is a provider of technology solutions to the financial services industry.
Funding
Current Stage
Public CompanyTotal Funding
$2.48BKey Investors
BlackBird Financial LP
2026-01-06Post Ipo Equity
2025-04-29Post Ipo Debt· $2.48B
1986-10-03IPO
Recent News
2026-02-03
The Motley Fool
2026-01-23
Company data provided by crunchbase