The Hinckley Company · 11 hours ago
Client Service Advisor
Stamford,CT,US
Full-time
Onsite
Entry Level
$70K/yr - $75K/yr
2+ years expThe Hinckley Company is a leader in yacht manufacturing, focused on excellence and craftsmanship. As a Client Service Advisor, you will support administrative tasks and coordinate service projects while building relationships with customers and ensuring their needs are met.
AutomotiveLeisureLifestyleManufacturing
Responsibilities
Answer incoming calls and serve as the main point of contact between company and customers
Understand customer needs and communicate them to Service Manager
Travel off-site to inspect boats and provide service estimates
Support General Manager, Purchaser, and Office Administrator with daily tasks
Assist with labor hour entry and review daily timesheets
Create and maintain SROs and reports
Assist General Manager with boat storage, transient, and off-site calls
Generate work orders
Assist in new work estimates
Assist Purchasing Manager with orders and materials
Create kits of materials for routine jobs
Receive parts and enter them into system
Review and edit work order billing invoices
Work with Office Manager to produce accurate invoices
Assist in project management to ensure financial objectives are met
Provide general sales support during boat shows and marketing events
All duties as assigned
Qualification
Required
two (2) years of experience in a revenue-generating service position
Proficient in basic office software
Knowledge of office administration duties such as billing and invoicing
Solid understanding of powerboats and terminology
Preferred
Bachelor's degree in business or related field preferred
Experience in customer service preferred
Marketing and sales skills, a plus
Benefits
Health, dental, and vision coverage
A full benefits package
Paid time off
The unique benefit of working in a stunning waterfront location
Company
The Hinckley Company
The Hinckley Company is a manufacturer and dealer of luxury boats and yachts.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2001-02-01Acquired
Leadership Team
Geoffrey Berger
Chief Executive Officer
LINDA CAVANAUGH
Chief Financial Officer
Recent News
2025-03-26
EIN Presswire
2025-03-13
Company data provided by crunchbase